At CEA CAPA, we believe that studying and interning abroad is a transformative experience that goes beyond academics. By immersing oneself in a new culture and community, students gain valuable skills and perspectives that can shape their future. That's why we're committed to providing unparalleled academic, professional, and cultural experiences abroad, with a focus on student support every step of the way.
A sense of belonging is fundamental to the mission, structure, and operations of CEA CAPA. We strive to provide a work environment that celebrates difference and is free of implicit and explicit bias. We seek to hire employees representing diversity in all forms and work to support all employees to achieve at the highest level. Employment is based on a person’s professional qualifications and competence.
Your Role:
The Program Coordinator contributes to all aspects of programming including the preparation and execution of student and faculty housing, student arrivals, orientation, excursions and activities, and the registration and support of students in local academic institutions.
What You’ll Do:
Student and Faculty Housing

• Research and evaluate housing options to augment CEA CAPA housing inventory.
• Establish housing needs according to contracted program inclusions, budgets and student and faculty profiles
• Participate in the housing placement process using CEA CAPA housing software.
• Create and keep update files, documents, arrival packs, and supplies related to the housing department.
• Participate in the preparation of student and faculty housing, check-in and check-outs and corresponding documentation
• Liaise with housing vendors and maintain successful relationships.
• Resolve housing issues and coordinate maintenance requests.

Program and Student Services

• Contribute to sourcing, organizing and facilitating bookings for orientation, co-curricular activities and excursions for standard and custom programs
• Establish opportunities for students to engage with local culture and language
• Develop and participate in activities and excursions as assigned
• Participate in event planning for events happening at the CEA CAPA Study Center
• Conduct portions of student orientation as assigned
• Be responsible for general office duties as assigned
• Provide day to day advising and attention to students’ information and support needs (doctor appointments, general questions, required information)
• Participate, encourage and assist students in areas of cultural adaptation, linguistic acquisition, and fulfillment of objectives during their program.
• Participate in the CEA CAPA emergency cell phone rotation

Academic Affairs

• Review student course selections and work with Partner institutions on registrations and placements
• Provide partner institutions with student registration information
• Support Program Director in the communication with home universities and CEA headquarters regarding student registration and any changes to student status or registration
• Advise and orient students concerning issues and needs at their academic institution

What Makes a Great Candidate:

• Fluency in spoken and written English and French.
• University Degree (equivalent to Bachelor’s), Master’s preferred.
• Must be authorized to work in France.
• Previous experience working in customer service/student services.
• Previous study or work abroad experience or interest in multi-cultural environments
• Solid computer abilities (Microsoft Office and Internet proficiency).
• Excellent administrative and organizational skills.

Key Attributes

• Excellent communication skills
• Previous experience working in customer service
• Experience in working with groups
• Mature, resourceful, out-going and assertive
• Proactive, flexible and able to work under pressure
• Team player and responsive
• Organization skills
• Knowledge of the city and its cultural/leisure offer
• Networking skills
• Empathy and inclusive mindset
• Enthusiastic about studying abroad and international education

We believe great talent comes in many forms and that there is no one size fits all in hiring. If you feel you may be a great fit for this role but do not check all of the boxes, we encourage you to apply and show us why you're the right candidate for this position.
Note: This role profile is intended to provide an overview of the key responsibilities and qualifications for the position. It is not exhaustive, and the role holder may be required to undertake additional tasks and duties, as necessary and in line with evolving business needs. Any proposed permanent modifications to this role profile will be made in consultation with role incumbents, and relevant stakeholders in accordance with applicable policies and legislative requirements.
Contract type: CDD 6 months
Hours: Full Time 39h per week
Start Date: Ideally December 1, 2024, but flexible
Work Environment: CEA CAPA office in central Antibes. Required travel within French Riviera region and on selected excursion and activity locations within Western Europe.
Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply.