Job description

At Lenio Bio, we believe every person should have the opportunity to live a healthy and productive life. Therefore, we develop robust, efficient and sustainable technologies to disrupt the way medicines are produced for those in need, wherever they are.

We are in the midst of an incredible journey, and we are looking for passionate individuals to join us on this important mission. Do you want to be part of our journey? Then please keep reading!

At Lenio Bio Gmb H, everything we do begins with our mission: to provide our customers with disruptive solutions to address their challenges easier, quicker, cheaper, better, and safer.
Our ALi CE® technology scales with the drug development process, from discovery to clinical trials/product testing and finally, to GMP-grade production.
Lenio Bio's goal is to unlock the full potential of ALi CE® and will enable biological drugs to be brought to the market faster.

About this job

To bring our ALi CE® protein production platform to market, we are looking for a seasoned Business Development or Strategic Account Manager to ensure key accounts are managed and developed into strong customer relationships by ensuring the delivery of exceptional service and solutions. The Strategic Account Manager will play a critical role in driving business growth by identifying opportunities to expand our presence with existing customers and ensuring customer satisfaction.

Your responsibilities

You will be responsible for a wide range of strategic topics:

Account Management:

• Account Management
• Manage, nurture and expand relationships with key strategic accounts.
• Develop a deep understanding of customer and accounts business needs and objectives and relate this to the individual customer's goals.
• Serve as the primary point of contact for assigned accounts, addressing inquiries and resolving issues promptly.

Business Development

• Identify and pursue opportunities to expand services and solutions within existing accounts.
• Collaborate with the sales team to develop account strategies and achieve sales targets.
• Prepare and present proposals, negotiate contracts, and close deals to drive revenue growth.

Customer Relationship Building

• Build and maintain strong, long-lasting customer relationships.
• Conduct regular customer meetings to review performance, address concerns, and explore new opportunities.
• Act as a trusted advisor to customers, providing insights and recommendations to support their business objectives.

Cross-Functional Collaboration

• Work closely with internal teams (e.g., marketing, product development, application support) to ensure the successful delivery of solutions and services.
• Provide feedback and insights to internal teams to improve products, services, and customer experience.

Performance Monitoring and Reporting

• Track and analyze account performance metrics to ensure targets are met.
• Prepare regular reports on account status, progress, and forecasts for senior management.
• Utilize CRM software to maintain accurate records of customer interactions and activities.

Requirements

This job will suit you best if you

• have 10+ years’ industry experience in Biotechnology or life science
• own a B.Sc. in molecular biology, biochemistry or other related areas combined with business, finance, marketing. MBA or equivalent advanced degree is a plus
• have a strong customer focus. You demonstrate a commitment to customer satisfaction and maintain a customer-first mentality.
• show an urgency to drive progress, ensuring Lenio Bio captures opportunities within the relevant timeframe and delivers high-quality solutions on time.
• have a good market understanding. You bring the natural curiosity to self-explore market trends, collecting industry news and utilize this to align our approach to customers.
• are able to develop and implement effective account strategies that align with business goals and business models that will secure larger deals or commitment from customers.
• are a problem-solving person and identify issues and implement solutions quickly and effectively.
• have excellent communication skills in English, both verbal and written. You articulate ideas clearly and persuasively.
• like to work with internal teams to achieve common goals and deliver outstanding results.
• you have a solid understanding of how to drive profitable business by determining the market value of the solutions offered to the customer.
• are open to travel 30% of your time.

We are looking for people that want to bring in their best, and create the best. That does not mean you scored 180 on an IQ test. It means that you are an expert in your craft because you love what you do, you know you can become even better, and you are constantly looking to push the boundary of the possible.

What we offer

• full-time, permanent position with a hybrid working model
• opportunity to join an international, innovative, and fast-growing biotech company, with excellent career development opportunities, where you can develop yourself professionally and have a real impact in the company AND in science from day one
• competitive salary
• high level of freedom and responsibility
• a great diverse and international team of dedicated, open-minded colleagues

About us