Job description

• Position: IT Support Level-1
• Location: Münster, Germany
• Working Hours: Part-Time /On-demand, Standard Business Hours
• Start Date: As soon as possible
• Employment Type: Fixed Term Contract
• Preferred Contract: B2B with Sharp Brains Limited (UK) – you should be eligible to contract/file your taxes yourself. (As Self Employed / Contractor or through an Umbrella company)
• Language : Bilingual (English + Local Language)

Summary:
We are seeking an experienced IT Support Level professional to provide technical assistance and support to our employees. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a solid understanding of IT systems and networks.
Responsibilities:
- Provide technical support to employees on hardware, software, and network related issues
- Install, configure and maintain hardware and software components
- Troubleshoot and resolve technical issues in a timely manner
- Collaborate with IT team to identify and implement solutions
- Document all technical issues and resolutions
- Perform routine maintenance on IT systems and networks
- Stay current on emerging technologies and trends in the IT industry
Requirements:
- Proven experience as an IT Support Level or similar role
- Strong knowledge of Windows and Mac operating systems
- Familiarity with network protocols and technologies
- Excellent troubleshooting and problem-solving skills
- Strong communication and interpersonal abilities
- Ability to work independently and as part of a team
If you are a talented IT professional looking to join a dynamic team and advance your career, we encourage you to apply for this position.
Job Types: Part-time, Contract
Language:

• German and English (Required)