Our vision: Our vision is to make surgery safer and smarter to help patients and caregivers when it matters most. Caresyntax is the only solution you need to make surgery smarter, safer, and more profitable. Our vendor-agnostic surgical technology platform enables you to capture new insights from video and harness new and existing healthcare data across your enterprise to streamline workflows, improve care delivery, and enhance patient outcomes – in and around your OR.

C.R.I.C., our values:
Customer Focus |Prioritizing customer needs with empathy and passion for customer satisfaction.

Resilience |Ownership to take initiative, follow through, persevere and do the right thing, even when it is challenging.

Innovation |A pioneering mindset and data-driven approach to urgently solve business and market challenges.

Collaboration |Acting as one team to intentionally foster work, communication and knowledge sharing.

Tasks

We are seeking a dynamic and experienced Director of Operating Room Integration Solutions to lead our efforts in the EMEA region. The ideal candidate will have a strong background in operating room technology, integration solutions, and a deep understanding of the EMEA healthcare market. This role involves strategic planning, business development, and collaboration with cross-functional teams to drive the adoption and implementation of Caresyntax’s solutions in the region.

Strategic Leadership:

• Develop and execute the strategic plan for operating room integration solutions in the EMEA region.
• Identify market trends, opportunities, and challenges to inform strategic decisions.
• Drive the adoption of Caresyntax’s solutions across the region, ensuring alignment with company goals and objectives.

Business Development:

• Lead business development efforts to expand the market presence of Caresyntax’s operating room integration solutions.
• Establish and maintain relationships with key stakeholders, including healthcare providers, hospitals, and industry partners.
• Identify and pursue new business opportunities, including partnerships, collaborations, and strategic alliances.

Product Management and Integration:

• Work closely with product management and R&D teams to ensure solutions meet the needs of the EMEA market.
• Oversee the implementation and integration of Caresyntax’s solutions in operating rooms, ensuring seamless integration with existing technologies and workflows.
• Provide feedback and insights to inform product development and enhancements.

Sales and Marketing Support:

• Collaborate with sales and marketing teams to develop and execute go-to-market strategies.
• Support sales efforts by providing technical expertise, conducting product demonstrations, and participating in sales presentations during tenders.
• Support the development of marketing materials, case studies, and other resources to support business development activities.

Customer Success and Support:

• Ensure high levels of customer satisfaction by providing exceptional support and service.
• Work with the customer success team to address customer needs, resolve issues, and ensure successful adoption of solutions.
• Gather and analyze customer feedback to drive continuous improvement.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field. MBA or other relevant certifications are a plus
• Must have prior experience in the Med Tech/ Health Tech/ Saa S
• Must have a strong cross-country network to Med Tech, Health Tech, and care providers in at least 3 countries (Germany, Switzerland, France, UK)
• Extensive experience in ORI with strong understanding of the EMEA healthcare market
• Track record of successful managing sales pipelines, teams, and complex multi-year deals
• Nice to have: Proven track record in solution selling (i.e. Saa S + service/ consulting) in a consultative sales role and deep understanding of consultative sales methodologies, including needs analysis, solution development, and value-based selling
• Strong project management and communication skills
• Analytical mindset to drive strategic decision-making
• Self-motivated and results-driven with a strong sense of ownership and accountability
• Passionate for helping clients increase value and achieve their business goal
• Willingness to travel within the EMEA region as needed
• English and one other language (German, French, Arabic) is a must; more languages are preferred.
• At Caresyntax, we believe diversity goes far beyond checkboxes on a hiring form. Come as you are and with your unique knowledge! You might just hold the piece we've been yearning to find, completing the puzzle of our team in a way we never imagined.

Benefits

• We offer you a permanent working contract with a competitive remuneration package!
• Time for relaxation! – 28 paid vacation days, special leave, Christmas day free for all employees!
• 10 Childsick days fully covered.
• Warm-hearted, flexible, and solution-oriented culture with open feedback culture with performance review to accelerate your career goals!
• International environment with more than 30 different nationalities!
• Work-Life-Balance: Flexible working hours!
• Wellness Bonus! A Wellness Stipend of 400 € net annual benefit to contribute to your personal health and wellness. Free subscription to the wellness TELUS app.
• Women CX: Professional and intellectual knowledge exchange with highly talented and ambitious colleagues from all over the world.
• You will get access to a learning management tool to attend trainings and improve your skills!
• Access to the EAP (Employee Assistance Program) – Solution and support advice in regard to: mental and physical health, employment guidance, personal, family, financial and legal issues and questions.
• Continuous learning! Free access to Caresyntax University and an annual bonus of 1.000€ to further develop your skills!
• We offer you a vibrant workspace! Regular team events included Christmas and summer parties!
• Free coffee and drinks with weekly fresh veggies and fruit for Berlin-based employees!
• Free Corporate Massages for Berlin-based employees!