Duties

• Serves as the Front Office Assistant Manager formulates instructions and directives necessary to conduct service-oriented and cost-effective operations.
• Conducts reviews of guest comments, surveys, and operations to identify problems and initiates appropriate corrective action.
• Evaluates the success of programs based on customer satisfaction. Monitors labor, and other expenses; presents analysis to the Front Office Manager.
• Develops operating policies, programs and procedures for the department and submits them to the Manager for approval.
• Participates in regular departmental inspections and reviews; resolves guests complaints.

Requirements

Conditions of Employment

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one-year probationary period may be required.
• Possesses satisfactory completion of pre-employment background checks in accordance with AR 215-3, 2-13, to include a Tier 1 background investigation to include childcare checks.
• This position may require a health screening. Immunizations may be required as a condition of employment for the health and safety of those in the facility.
• Ability to obtain and maintain a valid US Army (USAREUR) Certificate of license.

How You Will Be Evaluated

• Benefits
  
  
  Review our benefits
  
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  The following documents must be submitted with your application:
  
  

  • License
  • Resume

  
  
  The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
  

  • Cover Letter
  • DD-214/ Statement of Service
  • License
  • DA 3433
  • References (Names, address, telephone and email)
  • PCS Orders
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action


• How to Apply
  
  You may submit your application package using one of the two methods identified below:
  1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): O5NAFHR-24-12547175. Announcement closes at 11:59 PM Eastern Time on 09/26/2024.
  

  • Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/View Questionnaire/12547175.
  • Complete the online application, verify the required documentation is included with your application package, and submit the application.
  • You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.
  • It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.

  2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

  Agency contact information

  Stuttgart NAF HRO

  Phone

  09641-70-593-7026

  Email

  usarmy.stuttgart.hqda-cpac.mbx.naf@mail.mil

  Address

  HR-NAF-W6E1AA USAG STUTTGART
  DO NOT MAIL
  APO, AE 09107
  US

  Next steps

  Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!
  
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

Clarification from the agency