30 November 2024-23:59-GMT+01:00 Central European Time (Berlin)

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

• Develop the vision, objectives and overall goals for the content strategy to support STM's growth and achieve business objectives, e.g. revenues from single and recurring donations
• Develop strategy for fundraising campaigns and manage pipeline, including launch and communications around emergency campaigns
• Drive the execution of the strategy; Set yearly and quarterly goals and KPIs; monitor, present and own results from the content decisions
• Manage the documentation process for creation of new content pieces and of ongoing content (guidelines, standards, tone, voice)
• Coordinate the collaboration between the Content and the UX/Product team on new features and epics related to the content strategy, including conducting user research and user-centric testing to better understand target audience
• Work with Business Intelligence team on deriving data insights to drive business decisions eg. around campaign goals

• Manage all content sourcing by liaising with Regional Bureaux, Country Offices and HQ, as well as implement new sourcing strategies together with the PSP Content Hub
• Manage content production including agile prioritization and planning
• Ensure that the content meets the requirements of WFP’s content strategy and brand book, as well as STM’s brand and tone of voice
• Coordinate and ensure excellence in localization for the existing portfolio of 14 languages
• Manage workflows on all channels (incl. social media, emails, push notifications, web and in-app)
• Manage video production pipeline and oversee video creation for paid and organic channels as well as product

• Lead high-performing teams(covering copywriting, CRM, localization, motion design) to create and implement strategic initiatives in support of the goals and priorities, across the board
• Mentor and coach direct reports and their reports as needed, to ensure performance in the team is sustained and continuously improved
• Ensure ways of working and team processes optimize for high impact output, all the while striking a balance between agility and the need to navigate established external structures
• Instil a culture of customer centricity and experimentation, based on data and insights

• Stay abreast of sector trends in major donor fundraising content and bring relevant learning to the team
• Work with our existing global systems, policies, and processes to deliver the objectives of this role in a compliant, collaborative, and efficient way
• Any other tasks as consummate with the level of experience and required to support the Content team and PSP

• A content strategy for Share The Meal that scales the current operations seamlessly and globally
• Global delivery of content and copy for new app features as well as for CRM campaigns and advertising campaigns across all media channels
• Diverse, engaging and impactful in-app fundraising campaigns that support the business needs for scaling Share The Meal

• Strong writing skills and meticulous attention to detail
• Excellent project management skills, with an ability to plan ahead, prioritize and work to tight deadlines
• Familiarity with the workings of the WFP internally across regions and country offices, including Friends organization
• Experience scaling content operations across multiple geographies and associated languages and local considerations
• Mature judgment with strong interpersonal skills for direct and indirect management and mentoring responsibility of other team members
• Strong influencing and negotiating skills
• Experience with tools like Figma, Miro, JIRA, Confluence, Contentful is a major plus
• Collaborative spirit able to liaise with a wide range of people at all levels and across different cultures and to act with credibility and diplomacy
• Strong time management skills with an ability to plan ahead, anticipate requirements, problems and obstacles, and an ability to juggle competing priorities successfully, and to work to tight deadlines
• Self-motivated and able to work with a high degree of autonomy
• Fully committed and motivated to achieve the aims of the World Food Programme
• Data-driven approach to decision making with experience in A/B testing and iterative innovation

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
• Once your profile is completed, please apply, and submit your application.
• Please make sure you upload your professional CV in the English language
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
• Please contact us at

  global.hrerecruitment@wfp.org

  in case you face any challenges with submitting your application
• Only shortlisted candidates will be notified