Implementation & Service Manager (m/f/d)
Location: Frankfurt am Main

ABN AMRO is a leading international bank with a primary focus on Northwestern Europe, total assets of around € 400
billion, presence in 13 countries and with 20.000 employees. More than 700 employees in Germany offer financial services
to corporate, private and institutional clients in our office in Frankfurt am Main and other branches throughout Germany.
Become part of the ABN AMRO team!

ABN AMRO has the ambition to accelerate growth in NW-Europe in selected target client groups, utilizing collective
capabilities, working as one bank, enabled by a data driven complete view of our clients.

The Transaction Banking Hubs support and accelerate this ambition via its two core competences, which are unique
within the NW-Europe organisation


1. Offering cash management products
2. Offering trade & guarantees


In order to enable the Transaction Banking Hubs to accelerate this further, the NW-Steerco has decided to make better
use of the existing expertise and infrastructure by broadening its commercial scope. The client target group of the
Transaction Banking Hubs are now all corporate clients within the entire ABN AMRO network both local-and non-local.



Your tasks

• First point of contact for our clients with regard to their

daily banking demand.

• Establishes and maintains contact with clients to make

proposals to improve our cash management services
towards them

• Coordinates between clients and internal stakeholders

• Pro-actively suggests improvements with regards to

products, procedures, in order to enhance the
execution of activities and the collaboration with other

departments to achieve more client satisfaction and
efficiency

• Manages the implementation of Cash Management

structures in Germany, if required joining forces with
our colleagues in North-Western Europe

• Execution- and development role with regard to our

transaction monitoring systems in accordance with
Bank policies

• Deals with technical enquiries regarding the banks

online banking system and EBICS with the
involvement of central service and/or product teams in
Amsterdam.

• Actively expands his/her knowledge relevant to the

tasks

Your Profile

• Bankkaufmann or comparable and relevant banking

training

• 1- 5 years relevant work experience in a banking

environment

• Experience with bank products beneficial (e.g. cash

management, trade & guarantees)

• Flexible, responsible and team-minded

• English/German (written and spoken)

We are offering
We offer you a challenging and international
environment. You will work with colleagues with passion
for the job and who have a high standard for
performance. You will be offered an excellent opportunity
to develop yourself.
ABN AMRO is driven by its purpose ‘banking for better,
for generations to come‘. At ABN AMRO, we use our
knowledge, expertise and network to help our clients
within and outside the Netherlands achieve their goals
based on responsible decisions. Our clients’ interests
always come first. We want clients to understand our
products, and we sometimes say ‘no’ if a product
involves a risk that is too high for the client. Putting
clients’ interests first also means communicating in plain
language and crafting smart solutions that genuinely
make a difference. That is our goal.

Interested?


If you believe you are the right person for this role, please
send your CV to:


ABN AMRO Bank N.V. Frankfurt Branch
Angelika Kießlich
Mainzer Landstraße 1 • 60329 Frankfurt am Main
T +49 69 2177-2060
E karriere@de.abnamro.com