Germany Job Openings

osapiens Services GmbH

Junior Operations Manager (m/w/d)

Munich

FULL TIME

October 18, 2024

OSAPIENS – Join us in building a sustainable future!

At osapiens, we are committed to empowering businesses economically while promoting human rights and establishing ecologically sustainable and responsible corporate governance as a global standard.

We support global enterprises in over 60 countries in integrating sustainability and positioning themselves for the future. To achieve this, we develop comprehensive Saa S solutions that create transparency and sustainable growth across the entire value chain, meet ESG requirements, and automate manual processes.

Your Mission

The Junior Operations Manager will be instrumental in supporting both customer-facing and internal projects, with a primary focus on optimising our customer health and onboarding processes. This role is ideal for recent graduates or professionals with some initial experience, particularly with backgrounds in consulting, finance or Saa S. A hands-on mentality and a willingness to engage in diverse operational tasks are essential for success in this role.

Your Responsibilities

Project Support:

Assist in managing and executing customer and internal projects
Coordinate project activities, timelines, and deliverables to ensure successful outcomes for internal and external stakeholders

Process Improvement:

Analyse and optimise processes to enhance efficiency and client satisfaction
Identify bottlenecks and implement solutions to streamline workflows

Data Management and Analysis:

Collect, organise, and analyse data related to operations and onboarding processes
Generate reports and insights to inform decision-making and strategic planning

Cross-Functional Collaboration:

Work closely with teams across Product, Delivery, Customer Support, and Sales to support integrated initiatives (e.g., the user story and feature creation process or global sales push initiatives)
Facilitate communication and coordination between departments to achieve project goals

Continuous Improvement:

Proactively suggest and implement enhancements to operational workflows and project management practices
Stay updated with industry best practices and incorporate relevant strategies into company operations

Your Experience

Bachelor’s or Master’s degree in Business Administration, Finance, Operations Management, or a related field
Up to 3 years of professional experience, including internships in consulting, finance, Saa S, or operational roles
Strong project management and organisational abilities
Excellent analytical and problem-solving skills
Proficiency in Microsoft Office Suite (Excel, Power Point, Word)
Familiarity with project management tools (e.g., Asana, Trello) or CSM tools (e.g., Planhat) is a plus
Outstanding written and verbal communication skills
Ability to work independently and collaboratively in a team environment
High attention to detail and a proactive, hands-on approach
Fluency in German and English is required

Join us for this and more...

A purpose-driven mission with and for global industry pioneers in tackling complex challenges
Room for creativity through collaborative teamwork and an open communication culture
Flexibility and team bonding with our hybrid work options
Fuel for your growth journey, both personally and professionally
Sustainable mobility options, promoting eco-friendly commuting solutions
Fun team events and outings with our global teams
Inspiring workspaces in Mannheim, Munich, and beyond

About us

osapiens supports global companies from various industries in establishing sustainability within their organizations and positioning themselves for the future. To achieve this, we develop holistic Software-as-a-Service solutions that create transparency and sustainable growth along the entire value chain, fulfill legal ESG requirements, and automate manual processes. osapiens aims to not only strengthen companies economically but also we also promote human rights and ecologically sustainable and responsible corporate governance as the global standard.

We leverage our cloud-based technology platform, the 'osapiens HUB', and innovative technologies such as artificial intelligence to help companies seamlessly implement and automate compliance with international and national ESG laws and guidelines, including CSRD, EUDR, and CSDDD, and to further ensure accountable sustainability reporting. The osapiens HUB is continuously being developed and expanded to accomodate new solutions for evolving ESG regulations, as well as solutions for improved transparency and efficiency.

osapiens was founded in Germany in 2018 and we currently serve over 1,300 customers worldwide. The company is headquartered in Mannheim and has offices in Berlin, Cologne, Munich, Madrid, Paris, Amsterdam and London. We employ over 350 people from 40 countries. In 2022, we were honoured to receive the German Founder Award in the 'Rising Star' category.

** Please note, our jobs are being picked up by companies that we have no affiliation with - please do not apply through these methods as we won't see your application. Please apply directly through our careers page. **

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osapiens Services GmbH

OSAPIENS – Join us in building a sustainable future!

Your Mission

Your Responsibilities

Your Experience

Join us for this and more...

About us

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