What's your new role about?

As our new Live Production Workflow Manager (m/f/d), you’ll have the opportunity to:

• Work closely with the wider Operational Workflow team from planning to implementation to translate requirements into effective workflows that support the successful delivery of production processes and services to deadline.
• Collaborate with production, operations, technical support teams and third-party suppliers to ensure workflows are scoped, designed, documented, implemented, and constantly evaluated for maximum efficiency and best user experience.
• Support the discovery and implementation of new production solutions, ensuring third-party services align and integrate with DAZN systems and workflows.
• Advise suppliers and influence the user interface design of proposed solutions, playing a key part in testing and user acceptance of new workflows and platforms.
• Collaborate with Incident Management, Engineering and Operations in monitoring and supporting the resolution of editorial issues and proposing workflow solutions for recurring problems.
• Maintain regular channels of communication to ensure all workflows continue to effectively meet requirements
• Present further opportunities to production and editorial teams on how to get the most out of live production and GFX tools and services to drive innovation and customer engagement & interaction
• Gather and monitor KPIs to enable the governance of the workflows and data driven decision-making around improvements.

You'll have:

• Proven extensive experience working within a live production environment, with a thorough understanding of how live events are delivered.
• Proven experience working with live gallery and remote / cloud-based production workflows
• Ability to effectively train and onboard clients and staff members on new workflows and systems.
• Experience of translating production requirements into effective templates and workflows that are aligned to business strategy.
• Experience of supporting multiple initiatives from planning to BAU in a fast-paced, strict deadline environment, including regular review of workflows.
• Proven ability to advise and deliver new GFX integrations across multiple platforms / technology
• Proficient knowledge of Microsoft Office applications, including Visio and Power Point for workflow design and presentations
• Exceptional interpersonal and organisational skills to manage requests, taking responsibility for maintaining close relationships with internal teams and clients.
• Excellent written and oral communication skills, with the confidence to lead large team meetings, and present to peers and colleagues of all levels.
• Willingness to travel and work within our other locations as needed.

Here's a little more about us…