Germany Job Openings
Corinex Communications
Network Operations Specialist - GERMANY
FULL TIME
August 7, 2024
Corinex is at the forefront of the global decarbonization movement, empowering prosumers to generate and consume electricity from distributed energy resources (DERs) such as renewable energy, EVs, heat pumps, and batteries. This decentralized approach to electricity generation and consumption introduces challenges like unpredictable power quality fluctuations and surges, creating significant opportunities for innovation. As a leading Cleantech company, Corinex provides advanced technology solutions that enhance grid flexibility and visibility. Our high-speed, secure connectivity solutions enable comprehensive monitoring and control of DERs over existing utility powerline infrastructure. Our standardized solutions have positioned us as industry leaders, demonstrated by our rapid international growth and sustained profitability.
We pride ourselves on fostering a fast-paced, dynamic, and collaborative work environment that thrives on an entrepreneurial spirit. Certified as a Great Place to Work, our employees are integral to our success. We seek professionals who are passionate about making a global impact, bringing energy, enthusiasm, creativity, and an open mind to their work. We work hard but also know how to play and laugh, always with respect. We enjoy leading in our field and value risk-takers, visionaries, and those with strong execution skills.
If you are excited about contributing to global decarbonization through innovative, market-validated technology, we want to hear from you!
About the role:
In this customer-facing position, you will provide technical support to internal customers (engineering) and external Tier 1 customers. You will be involved in hands-on installation, analysis, configuration, and troubleshooting of Linux systems, IP networking, and private/public cloud systems. You will be responsible for planning, executing, and evaluating projects according to predetermined timelines and budgets. You must be able to act as a resource for technical inquiries and assist with the identification and resolution of technical issues.
This role requires strong communication, collaboration, and systems thinking skills to deliver Corinex’s digital solutions to its customers. You will work closely with development teams to identify and report bugs and to ensure that updates and new features are successfully deployed and tested.
Duties and Responsibilities:
- Maintain effective communication with the business sector leadership team, team members, and functional leadership in all activities required to design, develop, and deliver the product successfully.
- Provide technical pre-sales and post-sales support via telephone, email, and onsite installation to existing and potential strategic clients. Aim to secure large volume orders of Corinex products and/or services to utilities and Tier 1 customers by well-defined deployment procedures.
- Work with customers and the Development team to analyze and translate customer requirements/industry standards into system and equipment level specifications.
- Conduct technical presentations and training sessions for engineers and technical management.
- Prepare documents to standardize the deployment of Corinex products and technology for internal teams and third parties.
- Perform analysis of field data and prepare specification documents addressing shortcomings of existing products. Review results on the functioning of Corinex products in the field provided by the Field Applications Engineering team and your observations.
- Architect, test, and implement Corinex’s Smart grid network architectures and support network designs.
- Administer and troubleshoot deployed network designs.
- Document, implement, and improve processes and procedures.
- Assist with the integration of new technologies.
- Prepare responses to Requests for Proposals (RFPs).
- Prepare collateral for training and products that may require technical writing.
- Create strong relationships with customers, stakeholders, work colleagues, and suppliers.
- Bachelor’s degree in computer science, Computer Engineering, or Electrical Engineering.
- Strong knowledge of IP networking protocols. Deep knowledge of communication infrastructures (TCP/IP, Qo S, encryption, etc.).
- Fundamental Networking skills: IP routing and switching (DHCP, NAT, VLAN, Security, etc.).
- Scripting: Bash, Shell, and Python.
- Database experience: SQLite, Microsoft SQL Server.
- Experience with operating systems: Linux / Windows Server.
- Overall knowledge of electrical power distribution systems.
- Minimum of 2-5 years of relevant experience.
- Project management and customer support experience.
- Knowledge of grid flexibility and visibility is a plus.
- Impactful Work: Contribute to global decarbonization efforts with innovative technology.
- Collaborative Environment: Work in a dynamic, entrepreneurial setting with a supportive team.
- Professional Growth: Opportunities for continuous learning and career development.
- Great Culture: Certified as a Great Place to Work, we value respect, creativity, and having fun while making a difference.
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