Position Summary:

• Supervise Coordinator of Academic Services, Academic Administrator, Program Assistant, and GRI Program Assistant. Co-supervise together with Site Director the Arts Coordinator and German Language Coordinator.
• Assist in the implementation and communication of academic policy at the site.
• Supervise the smooth and effective running of the Academics Office.
• Plan and organise academic events and co-curricular trips for classes; coordinate the internships associated with certain classes.
• Assist in placing NYU students in Humboldt courses; facilitate the use of Humboldt facilities for NYU students such as the library.
• Other duties as assigned by the Site Director of NYUB.

• Assist incoming students with academic related questions.
• Assist NYU and visiting students with registration for classes in Berlin and with their registration in preparation for their return to their home campus.
• Assist all students with the processes for Drop/Add, Pass/Fail, Withdrawal and Incompletes.
• Assist in providing general support to students over class issues and complaints.
• Assist with making the necessary arrangements for students requiring academic accommodations such as extra time in exams, note-takers, audio textbooks, etc.
• Assist in the general provision of academic support to students with disabilities at the site.
• Coordinate support for students with English as a Second Language.
• Help to resolve issues of student academic conduct including class behaviour, attendance problems, etc.
• Assist with the management of the Academic Disciplinary process for students; support the Site Director in the Academic Disciplinary process.

• Manage the relationship with the external provider of NYUB’s internship program; organize on-site orientation, monitor attendance and ensure timely submission of student mid-term and final evaluations and supervisor evaluations.
• Collaborate with Wasserman Center and Global Programs staff to support and develop structured career development programming.

• Assist with the oversight and review of syllabi.
• Manage the timetabling process.
• Assist with the creation of new class offerings, changes to existing offerings and course approvals.
• In liaison with the Site Director and the Academic Advisor, assist in the process of lecturers recruitment.
• Assist with the orientation of new lecturers.
• Provide pedagogical support for lecturers to prepare and deliver in person, hybrid and remote courses.
• Manage development and implementation of inclusive guest speaker database.
• Provide guidance and training to ensure lecturers are connected to resources when navigating bias and other matters contrary to an inclusive community.
• Provide support and advice to lecturers in matters such as classroom issues, procurement of teaching resources, etc.
• Co-design and attend lectures' meetings and assist the Site Director and the Academic Advisor with all aspects of planning them.

• Support the Site Director with the oversight of grading – monitoring standards, timely submission of grades by faculty, coordinating complaints and appeals
• Ensure the appropriate maintenance of academic records with reference to FERPA, GDPR and data protection requirements
• Assist with the maintenance of records of grades, attendance, class offerings, etc. according to correct procedures
• Review class and program evaluations.

• Assist with academic orientation each semester. Assist with the planning, staffing and delivery of summer and intersession programs, as appropriate.
• Assist in the purchasing of academic and class-related resources.
• In conjunction with the Academics team, review and update website information, registrar’s information, learning management system information and NYU publications, etc. in order to maintain accurate information relating to NYUB academics.
• Help communicate external academic opportunities to students.
• Coordinate visits from NYU staff and faculty.
• Supervise day to day enquiries relating to academics from students, parents, external organizations, lecturers, NYUB and NYU staff.

• Work with NYUB lecturers to approve, schedule and plan Co-Curricular visits and activities.
• Plan, promote and implement a series of on-campus events (such as talks by NYUB lecturers and external speakers) in conjunction with the Site Director and Academics colleagues.

Qualifications:

• Bachelor’s Degree or equivalent.

• Minimum of four years’ experience of university or study abroad academic administration.

• Bilingual German/English.
• Strong familiarity with German and US higher education.
• Understanding and empathy with the needs and expectations of international students.
• Excellent attention to detail, flexibility, problem-solving, organizational and interpersonal skills.
• Excellent written and oral skills with experience of addressing public audiences.
• Ability to manage workloads, deadlines, and responsibilities with limited supervision.
• Ability to gather and report information accurately, clearly and concisely.
• Ability to collaborate effectively with others in support of the organization's mission.
• Proficiency in standard office and office productivity software, CMS skills, and familiarization with AI.
• Ability to exercise good judgement and to handle sensitive information in a discreet, professional manner.

• Master's Degree

• Five or more years of experience working with a US university, or with Study Abroad students, or with international student.

Additional Information: