About EMEAA
The Europe, Middle East, Asia and Africa (EMEAA) regional team, led by Kenneth Macpherson, Chief Executive Officer, EMEAA, is responsible for the strategy, management, growth and profitability of IHG’s most diverse region, and performance of a portfolio of hotels in some of the world’s most exciting destinations in both mature and emerging markets.
The region operates more than 1,000 open hotels through four Business Units: Europe (EUR), India, Middle East & Africa (IMEA), Europe (EUR), India, Middle East & Africa (IMEA) and East Asia & Pacific (EAPAC).
Your day to day
This role will be working Remotely (home office) from any location in Germany.
The Director of Revenue Services Performance will be responsible for the development and management of direct reports, embedding IHG Revenue ways of working and ultimately driving optimal performance of all subscribing hotels in their portfolio, helping to make IHG Revenue the preferred revenue resource partner for all stakeholders.

• Provide support, coaching and direction to allocated Sr PRM’s & PRM’s to ensure execution of effective strategies and actions for revenue management in line with the applicable service level for their hotels.
• Set clear performance goals & targets for allocated Sr PRM’s & PRM’s and monitor through regular check-in’s.
• Work closely with the wider RPD-Revenue Services, Sr PRM community and COE to find ways of improving performance, share agreed best practice and successes and expansion of IHG Revenue (RMH) programme.
• Actively collaborate with cross functional teams to drive the needs of the business – including tools, data, reporting and processes.
• Continuous competitive analysis and determination of how to outpace the competition in revenue management capability.
• Forge relationships with key Owners, Franchisee’s & Management Groups with the aim to maintain & acquire hotels onto the programme.
• Help develop new SL’s & deliverables in line with the needs of the BU.
• Support the Director in effective management of the IHG Revenue (RMH) P&L.
• Ensure the effective roll out of new tools, system releases & programmes ensuring team education and adoption.
• Develop the Revenue Management talent pipeline across IHG Revenue Services through the utilization of their individual strengths and abilities and by supporting their ongoing development and career goals.
• Uphold and embed IHG Revenue (RMH) reputation as the preferred resource solution to drive performance.
• As needed, provide commercial team with insight into hotel performance and outlook.
• As needed, attend portfolios review with commercial team.
• As needed, take direct responsibility for individual hotels.
• As needed, support New Hotel Openings (NHOP) set-up either directly or through direct reports.
• Promote a work culture around the five Winning Ways & Growth Behaviours of Move Fast, Think Return, Solution Focused & Build One Team

What we need from you

• Bachelors or Master’s degree in a relevant field or equivalent combination of education and work related experience.
• 7+ years progressive work-related experience in financial/strategic planning, revenue management, pricing with proficiencies in multiple disciplines/technologies/processes, preferably in the hotel industry or similar environment.
• Demonstrated knowledge of revenue management principles, effective hotel pricing concepts, yield management optimization and selling strategies.
• Strong communication, decision making, influencing/consensus building and analytical skills with clear understanding of impact on IHG goals and bottom line.
• Strong leadership, team building, interpersonal and communication skills.

#LI-CT1
#LI-Remote

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.