Germany Job Openings

Marriott International, Inc

Rooms Trainee (m/w/d)

Weilerswist

FULL TIME

October 25, 2024

Additional Information
Job Number24168915
Job CategoryManagement Development Programs/Interns
LocationCologne Marriott Hotel, Johannisstrasse 76-80, Cologne, North Rhine-Westphalia, Germany, 50668
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

Be empowered.


  • We appreciate what you do, therefore you will receive a salary of 1.150,00 € / gross per month during your internship
  • A flexible working time model as well as fair & plannable working time regulations - this is where career & work are in harmony
  • A familiar and diverse team from many nationalities with flat hierarchies
  • Through an internship plan we ensure that you can get to know all relevant departments in the Rooms division
  • Training as well as regular appraisal and development meetings
  • First impressions count, so we offer a targeted on-boarding program
  • Numerous team events and meetings help to strengthen the "we" feeling
  • We take care of your business outfit with free uniforms and dry cleaning
  • Our employee restaurant provides you with balanced meals as well as fresh fruit, water, tea and coffee
  • We take care - with various wellbeing offers as well as regular Serve360 activities in which we are socially involved as a team.



Be you.


You want to pave your way to the largest hotel chain in the world? Perfect - as an intern in the Rooms department at Cologne Marriott Hotel that's possible! During your internship, you will have the opportunity to immerse yourself in the world of Marriott and build the foundation for your professional future. With experienced colleagues by your side, you will get to know the various areas in Rooms and can consolidate your knowledge from your studies.


Become part of our team and grow with us beyond yourself! During your time with us, we will bring the following areas of responsibility closer:


  • Together with your colleagues you take care of the smooth check-in and check-out of our international guests
  • You will learn how to deal with our guests in a professional manner and will be available to answer their questions and concerns
  • Take a look behind the scenes of the reception and get to know the back-office area and the associated tasks
  • In our telephone center, you will have the opportunity to better understand the entire customer journey and deal with our guests' inquiries both in person and on the phone
  • Dealing with guest complaints in a professional manner is also part of your training, where you will learn how to turn negative impressions into positive memories.


Be able.
  • You are currently enrolled in a university / college and would like to complete your internship with the largest hotel chain in the world
  • You are enthusiastic about the Rooms department and want to pave the way for your professional future
  • You have a very good command of English, German is a plus


Be connected.


Then we look forward to getting to know you! As soon as we receive your application, you will receive a confirmation and we will get back to you as soon as possible!


Do you still have questions? Feel free to contact our HR department at mhrs.cgnmc.human.resources@marriotthotels.com

marriotthotelinternship

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Bei Marriott Hotels streben wir danach, die Kunst der Gastfreundschaft zu perfektionieren und jede Gelegenheit für Innovation zu nutzen. Dabei bewahren wir das komfortable Gefühl des Vertrauten rund um den Globus. Als Gastgeberin oder Gastgeber bei Marriott Hotels leisten Sie einen Beitrag, das Versprechen "Wunderbare Gastfreundschaft, ohne Kompromisse" zu erfüllen. Dies gelingt durch die Bereitstellung von durchdachtem, innovativem Service, der von Herzen kommt und der dieses Lebensgefühl ermöglicht und weiter stärkt. Unser Name gilt international als Synonym für Gastfreundschaft, und wir laden Sie herzlich ein, die Stellenangebote bei Marriott Hotels kennenzulernen. Bei Marriott Hotels werden Sie Teil des Markenportfolios von Marriott International. Hier können Sie Ihr Bestes geben, Ihre Bestimmung finden, einem fantastischen globalen Team angehören und das Beste aus sich herausholen.


JW Marriott gehört zum Luxus-Portfolio von Marriott International und besteht aus über 100 wunderschönen Hotels in größeren Städten sowie an exklusiven Resort-Standorten rund um den Globus. JW kennzeichnet die Haltung, das unsere Mitarbeiterinnen und Mitarbeiter an erster Stelle stehen. Denn wenn diese glücklich sind, werden auch unsere Gäste glücklich sein. Bei JW Marriott sind selbstbewusste, innovative und authentische Menschen tätig, die das Erbe des Namensgebers und Unternehmensgründers der Marke fortführen: J. Willard Marriott. Unsere Hotels bieten einzigartige Arbeitserlebnisse, denn Sie gehören einer Gemeinschaft an und genießen echten Teamgeist in der Zusammenarbeit mit vielseitigen Kolleginnen und Kollegen. JW schafft Möglichkeiten für Weiterbildung, Entwicklung und Anerkennung. Und bietet in erster Linie einen Ort, an dem Sie Ihre Leidenschaften in einem luxuriösen Umfeld mit dem Schwerpunkt auf ganzheitlichem Wohlbefinden ausleben können. Unsere herausragende Behandlung von Gästen beginnt damit, wie wir uns um unser Team kümmern. Dafür gibt es bei uns einen Namen: das JW Marriott Treatment™. Bei JW Marriott werden Sie Teil des Markenportfolios von Marriott International. Hier können Sie Ihr Bestes geben, Ihre Bestimmung finden, einem fantastischen globalen Team angehören und das Beste aus sich herausholen.

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