Mozaik is a leading marketing strategy agency, with extensive experience in providing marketing strategies that are creative, innovative, sophisticated and results oriented.
Our in depth understanding of local markets and our team’s unique combination of marketing expertise, leading edge technical intelligence and inspiring creativity, ensure the delivery of high-end online and offline experiences and increased return on investment.
With both a strategic and creative approach, we make every effort to enhance the renown and impact of our clients serving their ultimate goals of growth, success, and access to previously untapped markets.
We offer all-inclusive services to our client portfolio, varying from Web Design and Development to Web applications and Brand Identity Development to Online Marketing Campaigns and 360o communication.
This is a great opportunity to join our unique team.
We’re looking for an experienced and communicative Account Manager to join our 360o communication growing team. The candidate should create long-term, trusting relationships with our customers, will oversee a portfolio of assigned customers and will develop new business from existing clients and actively will seek new sales opportunities. The Account Manager needs to have excellent leadership and management skills to coordinate with the entire team, to combine creativity with intelligent science, ability to define marketing strategies that can be implemented through client’s marketing communication actions, and to have proven experience of having establishing trusted advisor relationships with clients.
Key responsibilities

• Communicating with clients to understand their needs and explain company’s service value
• Building strong relationships with clients based on trust and respect
• Collaborating with internal departments (Creative Team, Developer Team, Project Managers, Online Marketing Services Team) to facilitate client need fulfillment
• Handling the day-to-day management of clients’ marketing and advertising campaigns (Above the Line Communication, Below the Line Communication, Digital Campaigns, Social Media Campaigns)
• Generating accurate reports and status notifications
• Pitching fresh and innovative ideas to clients
• Present and discuss Communication Strategies
• Resolving complaints and preventing additional issues by improving processes
• Identifying industry trends
• Completing projects to a specific schedule and within an agreed budget
• Using knowledge and skills to push clients, the team and the agency in the most productive direction

Business Unit

• Account Manager will join the 360o Business Unit

Reporting

• Account Manager reports to Account Director

Location

• The position is based in Athens, Greece

Type of employment

• Full-time, with competitive salary and benefits

Skills and Experience

• Academic
  • Studies in Bachelor’s degree in Marketing, Business Administration, Business Studies or Simila
• Work Experience
  • 5 years’ proven experience of Account Manager in agency
• Technical Skills
  • Understanding of branding, offline media, digital media, and marketing concepts
  • Proficient knowledge of technical terminology and concepts
  • Google Ad Words certification is an asset
  • Experience with Pay-per-click campaigns on Google Ad Words, Bing Ads, social media advertising on Facebook and Linked In, as well offline media planning
  • Advanced knowledge of major IT applications (MS office, Outlook etc.)
  • Proficient knowledge and command of Greek and English languages (Advanced knowledge of French will be an asset)
• Personal Qualifications
  • Excellent written and oral communication skills
  • Proficient knowledge and command of Greek and English languages
  • Effective team management capabilities
  • Exceptional analytical skills for analyzing client data
  • A keen attention to detail and budgetary restraints
  • Full awareness of creative processes and techniques – including digital platforms
  • The willingness to note relevant trends and develop ideas
  • Persuasive and confident approach to creative projects
  • Patience and excellent interpersonal and communication skills
  • Handles stressful situations and deadline pressures well

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