Coordinator, Parts Coordination Management

• Managing and coordinating quotations, orders, deliveries, and non-conformities in accordance with working procedures, guidelines, and local requirements.
• Serving as a link between customer and various departments involved in the spare parts delivery process.
• Continuously following up and communicating delivery information to customers in a timely manner.
• Liaising with the Sales team about the content and terms of offerings.
• Ensuring effective communication and highest level of quality for quotations and orders.
• Maintaining and expanding knowledge of customer specific solutions and needs.
• Ensuring quality of spare parts sales documents.
• Actively working towards enhanced service experiences for our customers.

• BSc or MSc degree in a related educational field will be considered an advantage, but relevant work experience can compensate for lack of formal education.
• Experience with customer service and a service-oriented mindset.
• Experience with spare part orders and logistics.
• Passion for process optimisation, learning, and professional development.
• Systematic and organised way of working.
• Ability to multi-task, prioritise, and maintain performance in a high-pressure setting.
• Proactive and self-directed approach to work, taking ownership of your own tasks.
• Team-player mindset, thriving in an interactive and collaborative environment.
• Excellent communication and interpersonal skills.
• Cultural awareness and capability to work in a global and virtually led team.
• Proficient English and French language skills, both written and spoken.
• Drive for the common goal of providing our customers with the best possible service experience.