Greece Job Openings

Nexi Group

Debt Collection Specialist - Nexi Payments Greece

FULL TIME

October 1, 2024

Why join us in 2024?

Think of the digital tools we use daily - from virtual shopping to contactless payments. They're shaping our future. Join us to influence the future of digital banking in an innovative environment. With our global merger, the opportunities for personal growth and collaboration are immense.

If you join us in the role of Dept Collection Specialist , this is what you can expect from us:

Attractive salary and an overall competitive package
Bonus based on performance
Private health insurance & Annual Check-up
Private Pension Plan
Meal vouchers
Hybrid way of working
Training and Development opportunities
Career development in a dynamic, fast paced and international environment

About your future role
Before you start working in our Operations department, you will go through well-structured on the job training that will prepare you for your new role. This role provides you with the opportunity to work in a hybrid model, combining work from home and from the office. Your local team will be based in Greece.

Your key responsibilities in this role will be:

Oversee receivables, flag overdue payments, and manage collections in accordance with Dept Collection Procedure and Acquiring Policy
Strategically engage and resolve the collection of overdue accounts with customized repayment solutions
Contact customers with overdue accounts and attempt to collect the overdue amount within 30 days payments looping process
Develop effective repayment plans, based on customers’ financial situations
Research and implement collections methods that consistently lead to achieving or exceeding company financial goals
Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer
Refer delinquent accounts to the legal office for further action, provide with the necessary documentation and evidence to support the claims and recover the debts
Prepare detailed reports on collection activities, including the status of accounts receivable, payment trends, and recovery rates
Proceeds, on a quarterly basis, to the Provisions Calculation and shares relevant report with Risk Management Unit for review and Finance for the final submission.

What makes you the best person for this job?
As you read about the role, are you eager to learn more? If so, review the qualifications that fit you for the position. Remember, beyond your skills and experience, it's your potential that sets you up for success in your daily tasks.

Qualifications needed to be successful in this role:

5 years of experience in commercial collections with strong knowledge of the collection process
BSc in Business Administration, Accounting, Finance or related fields
Experience with MS office
Data driven thinking along with strong critical, analytical and negotiation skills
Ability to act proactively, take initiatives and pay attention to detail
Team player with strong interpersonal and communication skills including the ability to interact with clients
Good command of the English language

Additional skills and experience that would make you stand out:

Strong communication and interpersonal skills, ability to coordinate various stakeholders and work within teams
Strong customer focus and ability to build relationships
Able to prioritize and work simultaneously on multiple projects
Results oriented, problem solver able to work under pressure and deliver within set deadlines
Experience in the payment industry or financial services is advantageous

If this opportunity resonates with you, we'd love to hear from you!

Please apply at your earliest convenience. We'll be reviewing applications continuously and closing the position once we've found the right fit. We are committed to creating a diverse culture where talents from all walks of life can feel like they truly belong.
By exploring this job opening, you're one step closer to joining us. We're excited to learn more about you!

Dear Applicants,
After you submit your application, it will be evaluated by Nexi Payments Greece S.A. Human Resources Department and, if your academic and professional profile meets the requirements of the position in question, we will contact you to schedule a personal interview.
Your Personal Data will be processed by Nexi Payments Greece S.A. in its capacity as Data Controller, according to the information you will find available in the below link;
https://www.nexi.gr/content/dam/nexigr/download/terms-and-conditions/Nexi-GR-Candidates-Privacy-Policy.pdf
For any clarification or objection related to the processing of your Personal Data by Nexi Payments Greece S.A., you may contact the Data Controller to the following email address; npgr.dpo@nexigroup.com .

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