Description

Twin Soft has been established in 2006 by a group of executives with strong knowledge and many years of experience in the hospitality market. Twin Soft is a leading POS software provider with more than 3500 installations deployed nationwide. Head Offices located in Thessaloniki and an authorized reseller network covering all major cities, ensure a high level of customer support.

SOFTONE is one of the largest cloud-based business software providers in Greece and SE Europe.SOFTONE consists nine leading brands (Soft One, UNISOFT, PROSVASIS, Regate, IMPACT, cosmo ONE, Global Sustain Technologies, Sunsoft and Twinsoft) , employs more than 700 professionals and counts more than 60,000 active customers.

SOFTONE Twinsoft is looking for a Technical Support Consultant to join our high caliber team.

Responsibilities

Provide technical support to clients via phone, email, and in-person
Installation, configuration, and maintenance of POS systems, peripheral devices, and network equipment
Offering training and guidance to end users regarding the use of software and hardware

Requirements

University degree in Computer Science or related field
Strong knowledge of Windows operating systems
Experience with troubleshooting hardware and software issues
Good understanding of networking concepts
Excellent problem-solving skills
Strong communication and customer service skills
Ability to work both independently and in a team
Relevant certifications (e.g. Comp TIA A+, Microsoft Certified Professional) will be considered a plus

Νιce to have:
Previous experience in IT support role will be considered a plus

Your Benefits:
We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

❤️Private health insurance plan and pension

Competitive remuneration package

Opportunity to work alongside people who are always eager to mentor

Funded training & development opportunities

‍ ️Psychological and Nutrition Support services

Our core values and competencies define us every day and make us stand out:

We innovate
We foster security
We focus on sustainable development
We care about people
We are connected

Do you feel excited about the above? If, so, apply to this job opportunity