Greece Job Openings
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German Technical Support Advisor
Athens
October 10, 2024
Are you a German speaker? Embark on a new adventure where you'll be able to work in Athens, Greece as a CS advisor for a multinational BPO company!
Responsibilities:
Responsibilities:
- Managing of incoming calls, chat and emails
- Identify and access customers’ needs to achieve satisfaction
- Build relations of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the methods/tools
- Keep records of customer interaction, process customer accounts and file documents
- Follow communication procedures, guidelines, and policies
- Native or near to native German language (C2)
- Very good command of English language (B2 – C1)
- Computer skills
- Good MS Office skills
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, prioritize, and manage time effectively
- Competitive Remuneration package
- Extra bonus depending on the performance appraisal
- Health care benefits and numerous other discounts
- Ticket restaurant
- Relocation Cost (for candidates outside Greece)
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