Greece Job Openings

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German Customer Advisor

Athens

FULL TIME

October 10, 2024

Are you a German speaker? Embark on a new adventure where you'll be able to work in Athens, Greece as a CS advisor for a multinational BPO company! 

Responsibilities:
  • Managing of incoming calls
  • Identify and access customers’ needs to achieve satisfaction
  • Build relations of trust through open and interactive communication
  • Provide accurate, valid, and complete information by using the methods/tools
  • Keep records of customer interaction, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies
Requirements:
  • Native or near to native German language (C2)
  • Very good command of English language (B2 – C1)
  • Good MS Office skills
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively
Benefits:
  • Competitive Remuneration package
  • Extra bonus depending on the performance appraisal
  • Health care benefits and numerous other discounts
  • Ticket restaurant
  • Relocation Cost (for candidates outside Greece)
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