Τοποθεσία Ζάκυνθος πριν 3 μέρες Ημ. ανάρτησης πριν 3 μέρες Με κάποια εμπειρία Επίπεδο εμπειρίας Με κάποια εμπειρία Εποχιακός/ή Τύπος απασχόλησης Εποχιακός/ή Τουρισμός Κατηγορία θέσης Τουρισμός
Louis Hotels, one of the biggest hotel groups in Cyprus and Greece, is seeking to recruit an ideal candidate for the Zakynthos Island:

Guest Relations Agent

Main Responsibilities:
Provide upscale guest service experiences for clients throughout their stay.

Ensure clients are properly greeted upon their arrival.

Monitor daily bookings and ensure assigned rooms are prepared prior to check-in.

Oversee check-in and check-out procedures, including reservations and financial transactions.

Promptly address guests’ requests, like in-room dining.

Actively listen to and resolve complaints.

Ensure special guests, like disabled people, elderly, children, and VIPs, receive personalized services.

Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns.

Qualifications:
Degree in Hospitality/Tourism.

2 years’ minimum experience as a Guest Relations Agent in a hotel with similar high standards.

Excellent organizational and team management skills.

Excellent command of English and French language is essential;

Self-motivated, enthusiastic, guest oriented and with a hands-on operations management approach.

Excellent MS Office, PMS-Computer skills.

We offer :
Excellent opportunities for career progression.

Pleasant working environment.

Competitive salary.

Interested applicants should send their CV to vacancies.greece@louishotels.com

All applications will be treated with strict confidentiality.