Greece Job Openings
Atrium Hotels & Resorts
Guest Relations Agent (Atrium Hotels & Resorts) - Season 2025
September 17, 2024
Τοποθεσία Ρόδος πριν 2 μέρες Ημ. ανάρτησης πριν 2 μέρες Με κάποια εμπειρία Επίπεδο εμπειρίας Με κάποια εμπειρία Εποχιακός/ή Τύπος απασχόλησης Εποχιακός/ή Τουρισμός Κατηγορία θέσης Τουρισμός Job Description:
To deal with guest requirements in a courteous, charming and professional sales-oriented manner following the company standards and procedures. To participate in all activities of the Front Office such as handling daily transactions accurately, answering and transferring telephone calls, escorting guests to their rooms and showing all hotel facilities.
Applicant’s main accountabilities:
Manage the efficient operation of the Front Office engaging in all related tasks and procedures (check in-out, welcoming guests, payments/orders process, deal with any special requests, complaints etc.)
Ensure the highest standards of guest care is maintained
Provide a friendly, efficient and courteous service at all times
Operate relevant switchboard, call center and reservations software as per all Front Office related activities
Excellent personal presentation at all times
Applicant’s main qualifications:
Bachelor's degree or equivalent in Hospitality, Business Administration or relevant field.
Excellent command of English language. Knowledge of a second foreign language (preferably German, Russian, French, Italian or Hebrew) would be considered as extra asset.
Minimum 2 years of relevant experience in a 5* property
Knowledge of hotel management software (Protel) is an advantage.
Applicant’s main capabilities and values:
Excellent communication and people skills
Organizational and multitasking abilities
Professionalism / Responsibility
Critical thinking and Results orientation
Leadership skills and team spirit
Enthusiastic, friendly & self-motivated personality, eager to learn, develop and be part of a growing team
Company information and benefits:
The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided.
Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs.
Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance.
To deal with guest requirements in a courteous, charming and professional sales-oriented manner following the company standards and procedures. To participate in all activities of the Front Office such as handling daily transactions accurately, answering and transferring telephone calls, escorting guests to their rooms and showing all hotel facilities.
Applicant’s main accountabilities:
Manage the efficient operation of the Front Office engaging in all related tasks and procedures (check in-out, welcoming guests, payments/orders process, deal with any special requests, complaints etc.)
Ensure the highest standards of guest care is maintained
Provide a friendly, efficient and courteous service at all times
Operate relevant switchboard, call center and reservations software as per all Front Office related activities
Excellent personal presentation at all times
Applicant’s main qualifications:
Bachelor's degree or equivalent in Hospitality, Business Administration or relevant field.
Excellent command of English language. Knowledge of a second foreign language (preferably German, Russian, French, Italian or Hebrew) would be considered as extra asset.
Minimum 2 years of relevant experience in a 5* property
Knowledge of hotel management software (Protel) is an advantage.
Applicant’s main capabilities and values:
Excellent communication and people skills
Organizational and multitasking abilities
Professionalism / Responsibility
Critical thinking and Results orientation
Leadership skills and team spirit
Enthusiastic, friendly & self-motivated personality, eager to learn, develop and be part of a growing team
Company information and benefits:
The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided.
Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs.
Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance.
New Job Alerts
PEOPLECERT
Senior Microsoft Dynamics 365 Developer
Athens
FULL TIME
September 23, 2024
View Job DescriptionCoca‑Cola HBC Austria GmbH
Internal Control Specialist
Athens
September 23, 2024
View Job DescriptionSoftone Technologies S.A.
Senior Full Stack Developer
Athens
FULL TIME
September 23, 2024
View Job DescriptionLooking for similar job?
ΣΟΛ Crowe
Business Development and Client Relationship Manager
Athens
FULL TIME
September 19, 2024
View Job DescriptionColgate-Palmolive
Professional Dental Relations Specialist
Piraeus
August 27, 2024
View Job DescriptionNestle Operational Services Worldwide SA
Customer Relationship Center Specialist
September 6, 2024
View Job DescriptionNew Job Alerts
PEOPLECERT
Senior Microsoft Dynamics 365 Developer
Athens
FULL TIME
September 23, 2024
View Job DescriptionCoca‑Cola HBC Austria GmbH
Internal Control Specialist
Athens
September 23, 2024
View Job DescriptionSoftone Technologies S.A.
Senior Full Stack Developer
Athens
FULL TIME
September 23, 2024
View Job Description