The Global Services Location EMEA, based in Belgrade, is serving the regions Western Europe, Middle East and Africa as an internal service provider, being responsible for the handling and execution of operational tasks within the organization. The GS EMEA’s satellite is based in Thessaloniki, Greece and was founded in 2016. We perform global and standardized processes, mainly back office tasks for the internal customers, we employ more than 300 employees and we are now seeking for our company in Thessaloniki, the below role.

Your Role

You will be responsible for first line support to our regional companies and efficiently resolving all requests and queries. Together with the team, you will build improvement possibilities in order to offer the best quality and efficiency in the service provided.

Your Responsibilities

+ Prepare source data for computer entry by compiling and sorting information; establishing entry priorities.
+ Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
+ Enters customer and account data.
+ Maintains data entry requirements by following data program techniques and procedures.
+ Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data.
+ Tests customer and account system changes and upgrades by inputting new data; reviewing output.
+ Secures information by completing data base backups.
+ Maintains operations by following policies and procedures; reporting needed changes.
+ Maintains customer confidence and protects operations by keeping information confidential.
+ Contributes to team effort by accomplishing related results as needed
+ Follow and implement Health and Safety policies and procedures
+ Follow and implement Kuehne+Nagel Code of Conduct

Your Skills and Experiences

+ University degree in Logistics or Supply Chain will be considered an asset
+ Experience in Logistics or Supply Chain will be considered an asset
+ Excellent knowledge of the English language
+ Excellent knowledge of MS office and computer literate
+ Very good communication skills both written and oral
+ Consistent and punctual
+ Team player
+ Customer oriented

About Kuehne+Nagel
With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

CONTACT
Eleni Chamogeorgou / Argiro Psaltoglou
eleni.chamogeorgou@kuehne-nagel.com / argiro.psaltoglou@kuehne-nagel.com