Greece Job Openings
Patrique Mercier Recruitment
Norwegian Speaking Technical Support for Customers – Remote in Greece
Athens
FULL TIME
October 31, 2024
As a Norwegian Speaking Technical Support Representative, you will be the go-to expert for customers, assisting them with troubleshooting and ensuring they have a seamless experience with our innovative products and services.
Key Responsibilities:
- Customer Assistance: Provide high-quality technical support to Norwegian-speaking customers via phone, email, or chat, addressing inquiries and resolving technical issues promptly.
- Technical Troubleshooting: Diagnose and troubleshoot various technical problems, guiding customers through step-by-step solutions to ensure effective resolutions.
- Product Knowledge: Stay updated on the latest products and services to provide accurate information and recommendations to customers.
- Documentation: Maintain thorough records of customer interactions, issues, and resolutions to help improve service quality and product performance.
- Collaboration: Work closely with internal teams to escalate complex issues and share customer feedback, contributing to continuous improvement.
- Language Skills: Fluency in Norwegian and a strong command of English for effective communication.
- Technical Background: Previous experience in technical support or customer service, preferably within the technology sector.
- Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical information clearly and empathetically.
- Problem-Solving Skills: Strong analytical abilities and a proactive approach to troubleshooting customer issues.
- Self-Motivated: Ability to work independently in a remote environment, staying organized and focused on tasks.
- Tech-Savvy: Familiarity with various software tools and platforms, with a willingness to learn new technologies quickly.
- Comprehensive Health Insurance: Private health insurance from your first day to ensure your well-being.
- Training & Development: Extensive training programs to help you enhance your skills and advance your career within the company.
- Performance Bonuses: Competitive bonuses to recognize your hard work and commitment.
- Financial Incentives: Two additional salaries per year to support your financial goals.
- Travel Support: Assistance with flights and transfers to help you transition smoothly to Greece if needed.
- Housing Assistance: Support in finding accommodation through agency partnerships.
- Initial Accommodation: Fully covered hotel stay for 2-4 weeks to ensure a smooth transition as you settle into your new role.
Job Type: Full-time
Pay: 20,000.00€ - 23,000.00€ per year
Application Question(s):
- Are you willing to relocate to Greece?
- Do you have a valid European Passport/ID?
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