Τοποθεσία Ηράκλειο πριν μία μέρα Ημ. ανάρτησης πριν μία μέρα C-level / Executive Επίπεδο εμπειρίας C-level / Executive Πλήρης απασχόληση Τύπος απασχόλησης Πλήρης απασχόληση Πωλήσεις / Διαχείριση Πελατών Κατηγορία θέσης Πωλήσεις / Διαχείριση Πελατών
The Director of Sales is responsible for leading the sales strategy, team, and operations for three resort hotel locations in Crete and Santorini, with a focus on maximizing revenue and profitability. This role requires a strong understanding of the Crete hospitality market, as well as expertise in sales management, account development, and pricing strategies. The successful candidate will be a proactive, results-driven leader who can foster collaborative relationships across departments and with key clients.

Key Responsibilities:
Market Analysis: Conduct comprehensive market research and analysis, identifying growth opportunities, competitive advantages, and target customer segments.

Sales Strategy Development: Develop tailored sales strategies for each resort location, establishing sales objectives and KPIs that align with the overall business goals.

Pricing and Revenue Management: Collaborate with commercial managers at the resorts to optimize pricing strategies, ensuring competitiveness in the market while maximizing profitability.

Sales Team Management and Training: Recruit, train, and manage a high-performing sales team, providing ongoing coaching and development opportunities to foster success.

Key Account Management: Cultivate and maintain relationships with key clients, including corporate groups, travel agencies, and event planners, while identifying and pursuing new potential clients.

Marketing and Promotion: Partner with the marketing team to develop and execute promotional campaigns that drive bookings and raise brand awareness.

Sales Channel Management: Optimize distribution channels and manage relationships with channel partners to maximize revenue opportunities.

Sales Reporting and Forecasting: Monitor and report on sales performance and KPIs, adjust strategies as needed, and conduct regular sales forecasts to inform strategic decision-making.

Budget Management: Develop and manage the sales department budget, allocating resources effectively and monitoring expenses to ensure adherence to budget constraints.

Cross-Functional Collaboration: Work closely with other departments, including operations, finance, and guest services, to ensure a seamless guest experience and efficient communication across the organization.

Necessary qualifications:
Bachelor's degree in Business, Marketing, Hospitality Management, or a related field.

A minimum of 7-10 years of experience in sales department of hotels, or within the hospitality industry, with a proven track record of success.

Experience managing multiple locations, preferably in the resort hotel market.

Strong understanding of the Crete hospitality market, including competitor analysis, demand trends, and target customer segments.

Excellent negotiation and relationship management skills, with experience working with key clients and channel partners.

Strong analytical skills and the ability to develop and monitor sales strategies, objectives, and KPIs.

Proficiency in PMS / CRM/ C M / BI and revenue management systems.

Exceptional written and verbal communication skills in English; proficiency in Greek is a plus.

Availability to travel frequently and to attend industry events and trade shows.

Desired qualifications:
Demonstrated leadership skills with the ability to manage, motivate, and develop a high-performing sales team.

Written and verbal communication skills in other foreign languages

Knowledge of marketing strategies

Knowledge of international inbound tourism markets in Greece

Benefits:
Competitive salary remuneration.

Career development in a fast-paced, growing work environment.

Training opportunities.

Full year job

Friendly work environment

Please send an updated CV with a recent photo.