Greece Job Openings
OPAP Group
Service Delivery Engineer
Athens
September 9, 2024
We are #OPAP
We are Greece’s leading gaming company, with 65 years of history and Top Employer in Greece for 2023 & 2024. Our vision is to provide best-in-class entertainment in both retail and online, as well as to give back to society.
OPAP’s Fast Forward strategy guides our aspirations of delivering affordable and personalized entertainment experiences, while building an agile and dynamic company that enjoys long-term success. Customer centricity, digital orientation, agility, people engagement and social contribution are part of our DNA!
So what’s the challenge…
Join our team as a Service Delivery Engineer, where you'll transform business needs into technical solutions, coordinating resources for seamless delivery and ensuring optimal performance of our applications and systems.
Your day to day will include:
- Clarifying and translating business needs into technical specifications and preparing business analysis artifacts for stakeholder validation
- Cooperating with technology stakeholders to define suitable solutions, project scope, and plans
- Proactively recommending new features and improvements to optimize and expand the use of platforms
- Exploring and integrating existing systems to efficiently meet business needs
- Acting as a liaison between technology, business, and vendors, providing clarifications and enabling communication, resolution of issues and project sign-off
- Reviewing project deliverables in compliance with requirements, supporting testing cycles, and reporting deviations and risks
- Documenting and archiving business analysis artifacts, updating user manuals, and delivering end-user training
- Monitoring the operational efficiency of assigned applications and operating systems, identifying potential risks and coordinating their escalation, maintenance and troubleshooting
What you need to succeed:
- BSc in Computer Science or Information Systems or equivalent. MSc is relevant topic is desirable
- 3+ years of technical experience in the development or maintenance of back-office applications (such as financial, warehouse management systems, hrms or other)
- Good knowledge of the technical requirements in the area of Corporate/ ERP applications e.g. SAP (SAP Business One, S/4 HANA), or other back- office ERP and retail related applications
- Hands-on experience in business analysis methodologies and all phases of the software development lifecycle
- Acquaintance with software development lifecycle within Agile or any other methodology context
- Experience in designing application integrations
- Light script programming, SQL Knowledge, Database management like MS SQL Server, Oracle or other RDBMS is desirable
- Excellent analytical, organizational and time management skills
- Innovative thinking and flexibility to changing requirements and priorities
- Team player mentality
- Customer and business focus with a results-oriented mentality
What’s in it for you?
An award-winning working environment
-
State of the art facilities including gym & restaurant
Hybrid working model
Competitive salary package and bonus scheme
Health insurance coverage & Pension Plan
Monthly food allowance
Continuous learning with classroom/digital trainings by Opap Academy
Internal Career Opportunities
Well-Being Activities
OPAP Group is an equal opportunity employer
Does this sound like you? If yes, we would love to meet you!
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