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Intermediate, Information Communications Technology (ICT)
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Full time, Permanent
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EPSILON NET
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Hybrid

Εpsilon Net SA, the largest IT groups of companies in Greece and the No.1 Best Workplace in Tech 2023, is seeking for the department of Digital Services, a Technical Consultant.
Responsibilities:

• Provide consulting and support digital services to new and existing partners and customers.
  
• Adjust and extend Commercial Platform's integration API to meet customers' business requirements.
  
• Support partners with implementation and training of web applications e-Invoicing solution .
  
• Liaise with clients to identify and define requirements and needs, identify issues, and suggest the best solutions.
  
• Collect and analyze customer requirements and communicate with the development teams to provide the best solution.
  
• Troubleshoot technical and business issues.
  

Requirements:

• At least 3 years of experience in a technical support environment.
  
• BSc in Computer Science or equivalent.
  
• Advanced experience with XML and JSON files.
  
• Working experience and support in web applications.
  
• Experience with ERP Systems.
  
• Self - direction, attention to detail & great customer focus.
  
• Excellent command of English, both written and oral.
  

We Offer:

• Multi-awarded working environment (10 Best Workplaces Hellas, 4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 1 Best Workplace in Technology Awards).
  
• Competitive remuneration package.
  
• Ongoing training, opportunities & career development.
  
• Private medical insurance.
  
• Psychological support line.
  
• Online personal- training programs.
  
• Free participation in Epsilon Training & Epsilon College educational programs.
  
• Hybrid working model.