Greece Job Openings
One&Only Kéa Island
Transportation Team Leader - One&Only Kéa Island
Kea
November 18, 2024
At One&Only , we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Shimmering in the depths of the azure Aegean Sea, a story-filled island of myths and marvels, One&Only Kéa Island emerges to honour untold beauty with authentic flavours of Greece. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
Job summary
The Transportation Team Leader supervises the Transportation department which includes Drivers, and Transportation, Boat and Port Representative. They ensure a smooth Arrival and Departure process for all as their team is the first and last point of contact of the guest. Their interpersonal abilities make them an exceptional point of contact with every guest, to ensure their stay is as seamless and memorable as possible. At the same time, their analytical minds and composed character allow them to be the primary line of defense to prevent and solve any possible complaints. Their instinctive leadership empowers them to coordinate and orchestrate the operation with an efficient yet luxurious approach.
Key duties and responsibilities
Coordinate the Arrival and Departure of our guest via Helicopter, Boat or Vehicles.
Compiling operational report.
Schedule drivers and Airport/Port Representative based on the daily operation
Ensure all amenities are set according to standards or personalized when applicable.
Organize last-minute transfer based on guest requests and needs.
Oversee all on-island transfer to restaurants and other activities.
Keep an excellent level of communication with all departments of the resort.
Train the team according to the Forbes Travel Guide Standards.
Maintain a positive and collaborative atmosphere.
Skills, experience & educational requirements
English level: Fluent
Education level: Bachelor in Hotel Management or Technical or General Administration High School completed – University Degree optional (preferably with Bachelor in Hotel Management or Technical or General Administration)
Experience in the tourism sector at least 2 years. Preferably have knowledge Concierge, Front Desk
Excellent verbal and written communication
Detailed and Service oriented
Intermediate/Advanced computer skills
General knowledge of MS Office (Word, Excel, Power Point, Outlook, Publisher, and Internet)
Μultitasker and capable of working under pressure
Outstanding communication and interpersonal skills
Excellent organizational skills
Leadership skills with a problem-solving ability
Team player oriented
Reliable and result driven
This position is for the summer season of 2025.
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