Greece Job Openings
TTEC
Workforce Manager
Athens
August 27, 2024
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Manager - Workforce Management working in Athens, Greece, you’ll be a part of bringing humanity to business. #experience TTEC
What You’ll be Doing
Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry, gain direct management experience? In this role, you’ll support and motivate your team to make sure they’re on track to meet goals. Your flexibility will help you work to answer questions, resolve issues, and interpret data. You’re an instrumental part in creating and maintaining a positive work environment for your team and acknowledging a job well done.
We’re looking for a leader to Act as one, as you will encourage and motivate you team to resolve issues, accomplish goals and influence their career mobility.
During a Typical Day, You’ll
- Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects
- Bring your time management and organizational skills to manage multiple, complex, on‐going tasks while monitoring absence and attendance of your team
- 3 years or more of data analysis experience or equivalent experience
- Continuously promote a performance-driven culture and always work towards reaching for amazing
- Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks
- Consistently mentor and inspire others
- A solution-oriented mindset to ensure happy customers
- Understanding, interpreting, and manipulating data for reporting
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-SB1
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
INTERNAL JOB DESCRIPTION (i Aspire)
••DO NOT COPY WHAT’S BETWEEN THESE LINES••
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
OPWMM3
Manager - Workforce Management
G&A
What You’ll be Doing
Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry, gain direct management experience? In this role, you’ll support and motivate your team to make sure they’re on track to meet goals. Your flexibility will help you work to answer questions, resolve issues, and interpret data. You’re an instrumental part in creating and maintaining a positive work environment for your team and acknowledging a job well done.
Eligibility Guidelines (i Aspire)
- 6 months or more tenure in current position
- GCA level no more than 2 levels above current role
- (UPDATE HERE: Resides within LOCATION or working remotely IN COUNTRY)
- Performance of associates: no corrective actions, meets or exceeds full satisfaction on most recent check-in from all other employees
- Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects
- Bring your time management and organizational skills to manage multiple, complex, on‐going tasks while monitoring absence and attendance of your team
- 3 years or more of data analysis experience or equivalent experience
- Continuously promote a performance-driven culture and always work towards reaching for amazing
- Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks
- Consistently mentor and inspire others
- A solution-oriented mindset to ensure happy customers
- Understanding, interpreting, and manipulating data for reporting
Primary Location
: Greece-Attica-AthensNew Job Alerts
Maria Costa
Finnish, Norwegian Sales- Athens
Athens
FULL TIME
November 19, 2024
View Job DescriptionMaria Costa
Arabic , Czech, Hebrew, Italian, Polish, Spanish Sales- Athens
Athens
FULL TIME
November 19, 2024
View Job DescriptionΑΝΑΔΕΙΞΗ
Winery Host/Hostess (ADM 1119), Θεσσαλονίκη
Thessaloníki
FULL TIME
November 19, 2024
View Job DescriptionHall of Brands & SaintSoles
Social Media Content Creator
Ioánnina
FULL TIME
November 19, 2024
View Job DescriptionLooking for similar job?
Conduent Greece Single Member LLC
Workforce Management Traffic Analyst
Thessaloníki
FULL TIME
October 8, 2024
View Job DescriptionDeloitte
Workforce Transformation Analysts - Human Capital Consulting
Athens
September 12, 2024
View Job DescriptionSee What’s New: TTEC Job Opportunities
TTEC
Bilingual English & Spanish Customer Service Representative – Nights
Cairo
November 4, 2024
View Job DescriptionTTEC
Bilingual French & English Customer Service Representative – Nights
Cairo
November 4, 2024
View Job DescriptionNew Job Alerts
Maria Costa
Finnish, Norwegian Sales- Athens
Athens
FULL TIME
November 19, 2024
View Job DescriptionMaria Costa
Arabic , Czech, Hebrew, Italian, Polish, Spanish Sales- Athens
Athens
FULL TIME
November 19, 2024
View Job DescriptionΑΝΑΔΕΙΞΗ
Winery Host/Hostess (ADM 1119), Θεσσαλονίκη
Thessaloníki
FULL TIME
November 19, 2024
View Job DescriptionHall of Brands & SaintSoles
Social Media Content Creator
Ioánnina
FULL TIME
November 19, 2024
View Job Description