Service One Limited is one of the largest Information Technology (IT) consulting and managed services provider in the region. The company was founded in 1998 and is headquartered in Hong Kong with strong foothold in China and business coverage in Asia Pacific region. Our clients are government departments, non-government organizations, education institutes, multinational corporations, small and medium companies across various industries. Our services provide Consulting and Application Management Services, Digitalization of Workflow Management, Outsource Managed Services, Hardware & Software Maintenance, Project Management, Product Life Cycle Management, Secondment Services & etc.
We are a member of Expert Systems Holdings Limited (HKEX Stock Code 8319) .
To Stay true to Service One’s ongoing mission that is to deliver the highest quality services to all her customers, we invite high-caliber candidate of you to join our company.
For more information, please visit our website at www.serviceoneasia.com.

Responsibilities:
Liaise with business users, vendor and internal IT team to ensure smooth delivery of the project
Participate in project sync-up and business review recurring meeting
Provide weekly status update with technical detail to IT operation team
Provide business and functional analysis to determine if a solution has fulfilled the business/operational/audit requirements, and assist Project manager and Business user report issue with technical detail for troubleshooting
Work with different systems’ vendors and IT team to ensure new PMS deployment and integration with co-related system work well
Work with vendor to prepare and update the documentation of user manuals, SOP, data flow and system integration diagram etc
Work with Project Manager, vendor and IT operation to arrange knowledge transfer, complete service design and all necessary project handover documents, let the project can smoothly transition to operation
Support user acceptance test, parallel runs and go-live

Requirements:
Bachelor Degree in IT, Business Systems or equivalent
2-3 years of IT experience, including 1 - 2 years of relevant hospitality industry’s IT application experience is required;
Exposure of requirements analysis, meeting with business stakeholders, and performing ‘as-is’ systems analysis
Experience/exposure of relevant industry’s I.T. application in industries such as hotel, food & beverage, retails, entertainment, theme park and etc. will be added advantage.
Experience in Oracle Opera PMS, Shiji PMS, and POS application will be an added advantage.
Strong analytic skills and a self-starter.
Strong communication, interpersonal skills, and ability to establish strong working relationships at proper levels with the internal and external parties.
Conversant in English and Cantonese.
Available for 7x24 rotate in shift

We offer excellent career opportunities, attractive remuneration package and fringe benefits including banking holiday, various types of leave & medical insurance. If you have the desire to join us, please send us your resume immediately with your present & expected salary by clicking “APPLY NOW”.

( The information provided will be used for employment related purpose only. All information of unsuccessful applicants will be destroyed within six months)
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Full-time