Hong Kong Job Openings

ServiceOne Limited

Deskside Support Engineer (Field Service)

FULL TIME

October 31, 2024

Service One Limited is one of the largest Information Technology (IT) consulting and managed services provider in the region. The company was founded in 1998 and is headquartered in Hong Kong with strong foothold in China and business coverage in Asia Pacific region. Our clients are government departments, non-government organizations, education institutes, multinational corporations, small and medium companies across various industries. Our services provide Consulting and Application Management Services, Digitalization of Workflow Management, Outsource Managed Services, Hardware & Software Maintenance, Project Management, Product Life Cycle Management, Secondment Services & etc.
We are a member of Expert Systems Holdings Limited (HKEX Stock Code 8319) .
To Stay true to Service One’s ongoing mission that is to deliver the highest quality services to all her customers, we invite high-caliber candidate of you to join our company.
For more information, please visit our website at www.serviceoneasia.com.

Responsibilities:
Provide onsite / remote support to IT related issues, i.e. infrastructure, systems and network, server, software, and hardware, etc
Run diagnostic programs to resolve problems
Perform various IT projects such as hardware installation, inventory checking, OS migration, office relocation
Other IT related duties as assigned

Requirements:
1 - 3 years relevant working experience in Field service will be highly preferred
Knowledge of desktop/laptop hardware and configurations, Windows and MAC OS
Knowledge of Networking in both design and provisioning
Troubleshooting skills for Desktop/WIFI/printers/office applications
Self-motivated, good communication skill and capable to work under pressure
Available for working in multi-location
Good command in written and spoken English and Cantonese
More experience will be considered as Senior Engineer / System Engineer
Fresh Graduates are welcome

Remuneration Package:
Public Holiday
3 mins to MTR station
10 - 15 days annual leave + birthday leave
Medical coverage
Education allowance
Discretionary bonus

We offer excellent career opportunities, attractive remuneration package and fringe benefits including banking holiday, various types of leave, discretionary bonus & medical insurance. If you have the desire to join us, please send us your resume immediately with your present & expected salary by clicking “APPLY NOW”.
(The information provided will be used for employment related purpose only. All information of unsuccessful applicants will be destroyed within six months)

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

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