Shangri-La Group - Hong Kong Region

Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.

As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.

We are looking for a Captain - Lobby Lounge based at Island Shangri-La, Hong Kong!

As a Captain - Lobby Lounge, we rely on you to:
Provide quality service to guests
Ensure smooth operations of the work section appointed and strive for guests delights
Ensure that service / items are prepared according to restaurant standards
Check the cleanliness of the section prior to and after service
Collect feedback during operation to ensure guests satisfaction
Assist the Manager in the day-to-day operations

We are looking for someone who has:
Minimum 3 years of relevant experience, supervisory experience in F&B would be an advantage
Formal training in Hospitality Management would be an advantage
Customer-oriented and detail-minded team player
Strong communications and interpersonal skills
Good command of spoken English, Cantonese and Putonghua

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.