Hong Kong Job Openings

Disney

Cast Scheduler (Contract end at 31 Jan 2026)

CONTRACT

September 15, 2024

Cast Scheduler (Contract end at 31 Jan 2026)
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Job ID
10100728
Location
Lantau Island, Hong Kong
Business
Hong Kong Disneyland Resort
Date posted
Sep. 16, 2024
Job Summary:
Cast Scheduler will produce and maintain effective working schedules according to pre-determined labor plans, monitor compliance of labor policies and scheduling guidelines, and assign appropriate frontline workforce to deliver smooth operations and create a great guest/client experience.
Job Responsibilities:
  • Produce & amend rosters for frontline Cast Members based on business demands and ad-hoc changes.
  • Plan & configure scheduling setting in system to optimize the schedule to balance the needs between cast, operations and company.
  • Provide labor reports and scheduling related information to LOBs and partners on a regular basis.
  • Work closely with clients to identify and support scheduling best practices ensuring consistent application of company policy and procedure.
Requirements:
  • Bachelor degree in Business Management, Finance, Human Resources or related disciplines.
  • Knowledge in frontline operations is preferred.
  • Minimum of 1-year relevant work experience, experience in labor scheduling is preferred.
  • Ability to work in fast-paced environment with tight deadlines.
  • Strong communication, interpersonal, influencing and negotiation skills.
  • Self-directed, self-starter, detail-oriented and team player.
  • Proficient in MS office applications. Proficient in SAP is a plus.
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