The Peninsula Hong Kong

The legendary ‘Grande Dame of the Far East’ first opened in 1928. Today, this magnificent hotel blends the grandeur and nostalgia of a bygone era with modern technology and convenience. Located in Hong Kong’s vibrant Tsim Sha Tsui district with stunning harbour views, The Peninsula Hong Kong is one of the world’s greatest hotels.

We foster a strong sense of team work, service and dedication that goes the extra mile. As a team member of The Peninsula Hong Kong, you will experience a harmonious professional environment where attractive remuneration, recognition and generous benefits form part of a caring culture. We also offer our employees a wide range of training and development programmes to provide opportunities for career progression.

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

17 paid statutory holidays

Exceptional market leading benefits

Option of MPF or ORSO retirement scheme

Responsibilities:
Handles any guest enquiries regarding the city, restaurants, events, and attractions

Assists guests on transportation and flight arrangements

Handles all incoming couriers and mails on behalf of our guests

Ensures the highest degree of guest satisfaction which is well reflected in Forbes, LQA and The Peninsula Service Principles

Requirements:
Minimum of two years' experience in the hospitality industry

Hands-on experience with MS Office and PMS systems

Excellent in spoken and written English and Chinese

Excellent customer interaction skills

Passionate for luxury and service

About The Peninsula Hong Kong

The legendary ‘Grande Dame of the Far East’ first opened in 1928. Today, this magnificent hotel blends the grandeur and nostalgia of a bygone era with modern technology and convenience. Located in Hong Kong’s vibrant Tsim Sha Tsui district with stunning harbour views, The Peninsula Hong Kong is one of the world’s greatest hotels.

We foster a strong sense of team work, service and dedication that goes the extra mile. As a team member of The Peninsula Hong Kong, you will experience a harmonious professional environment where attractive remuneration, recognition and generous benefits form part of a caring culture. We also offer our employees a wide range of training and development programmes to provide opportunities for career progression.

Please send your full resume with present and expected salary to

Director of People and Culture

The Peninsula Hong Kong

Salisbury Road, Kowloon, Hong Kong

Tel: 2696 6800 Fax: 2696 6810 E-mail: [email redacted, apply via Company website]

Personal data collected will be used for recruitment purposes only.

Applicants who do not hear from us within one month may consider their application unsuccessful.

Personal data of an unsuccessful applicant will be destroyed within three months.

Full-time