Job Responsibilities

• Provide daily IT and technical support to end users
• Provide 1st / 2nd/ basis networking, desktop / windows computing system support
• Provide administration and maintenance support on Windows, mobile device, printers, AV systems (Teams Meeting and Cisco Room OS), hardware/software deployed in the Company
• Support in the development and implementation of IT policies and operating procedures
• Maintain hardware and software inventory and regular reports update
• Perform any other IT related works and projects as assigned by Supervisor
• Familiar with Microsoft Teams phone setup
• Experience to setup new offices project

Job Requirements

• Higher Diploma and above in Information Technology, Computer Science or related discipline
• 2-3 years of relevant experience in IT support
• Possess understanding on networking protocols and knowledgeable on IT applications, teleconferencing platforms and mobile device management
• Strong analytical logical approach to troubleshooting, possess strong problem solving skills
• Responsible, self-motivate with good customer service-oriented attitude and communication skills