Job Responsibilities

• Provide customer services, handle customers’ enquiries & complaints via on-site and other online channels
• Manage the Concierge’s daily operations including but not limited to gift redemptions, campaigns and promotions related to loyalty programme
• Perform other duties assigned by supervisors

Job Requirements

• HKDSE completion or above
• Good English and Chinese
• Polite and mature
• Fresh graduate are also welcome
• 5-day work week, 9 hours per day, 17 days of Public Holiday, OT allowance at 1.5 time of basic pay
• Candidate with more experience will be considered as Senior Customer Service Officer