Hong Kong Job Openings

Alva Hotel by Royal

Guest Ambassador (Community Services)

Sha Tin

FULL TIME

September 19, 2024

ALVA HOTEL BY ROYAL is a new 618-room premium hotel, strategically located along the scenic Shing Mun River in Shatin, a dynamic attraction in Hong Kong known for its cultural and refreshing neighbourhood with 40 minutes away from Hong Kong International Airport by car. The Hotel offers guest-centric technology, innovative dining and accessible luxury with a modern lifestyle hospitality concept designed specifically for the mobile and adventurous travellers. It has four restaurants and bars, a well-equipped gym, a rooftop thermostatic swimming pool and more..
Inspiring Opportunity Awaits….
Job Description:

Engage with guests to showcase our product offerings and brand initiatives
Organize and promote events and activities that encourage guest participation and community building
Serve as a point of contact , assist guest with inquiries and concerns, directing them to appropriate resources when necessary
Utilize social media and other platforms to enhance event visibility and encourage participation
Collect and analyse guests’ feedback to enhance overall satisfaction and services quality

Job Requirement:

Holder of diploma or equivalent with a least 1 year of experience in clubhouse/ hotel services
Familiar with scenic, heritage, daily life and activities with Shatin area
Strong communication and interpersonal skills, ability to work collaboratively with diverse groups of people.
Proficiency in social media platforms and digital communication.
Good command of written and spoken English and Chinese. Fluent Mandarin is preferable

We offer career opportunities and excellent remuneration package to the right candidate. Please email your application letter and full resume with current and expected salary to Human Capital Department to recruit@alva.com.hk or whatsapp us 5500-6105
We are an equal opportunity employer. Data collected will be treated in strick confidence and used for recruitment purpose only. Applications who are not invited for interveiw within 4 weeks may consider their applications unsuccessful.
ALVA HOTEL BY ROYAL
1 Yuen Hong Street
Shatin
Hong Kong
www.alva.com.hk
Job Types: Full-time, Permanent
Schedule:

Shift system

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