Culture Focused / Environment & Sustainability / Diversity & Inclusion / Professional Development and Giving Back are Core values of Mondrian Hong Kong, brand new luxury lifestyle hotel brand in Tsim Sha Tsui.

Part of Ennismore in a joint venture with Accor, creating the fastest growing Lifestyle Hospitality Company globally, is an agent of change, fueled by bold, captivating design and an expressive, playful mindset.

We are looking for passionate people who share our values and are excited to be at the heart of the most exciting cultural scenes in the world, providing a playful framework for guests and locals alike to immerse themselves in Mondrian’s progressive, forward-thinking approach.

Join us on this incredible journey pushing boundaries and delivering a modern approach that surprises and challenges the status quo.

Mondrian is part of Ennismore, a multinational company with 14 brands and 90 properties globally, and a further 157 in the pipeline.

www.ennismore.com

www.mondrianhongkong.com

We offer

Superior remuneration and benefits

Medical benefits

Annual bonus

Travel benefits

F&B discounts

Inclusive workspace

Flexibility at the workplace

Fast growth opportunities

Who we are looking for?

We are looking for people who enjoy fun and laughter at work and are excited about a new brand and the company's amazing future growth and development opportunities. Someone who loves working as part of a team , who embodies integrity and compassion, can adapt to change in a fast-paced environment, enjoys exploring new things beyond the tried and tested and is driven by success.

What will you do?

To handle all guest inquiries and deliver up-to-standard service

To perform and respond for accurately processing reservations with details, checking availability, and confirming the booking in the reservations system

To provide excellent customer service following the Hotel’s standards in all emails and phone calls

To raise and communicate with the team and other departments for any special guest arrangement and request

To familiarize the information on the Hotel’s facilities, amenities, service, and standard

To follow and implement the hotel’s strategies

To perform any other ad hoc tasks, reports, and duties assigned by the supervisor

To work on shift and be flexible about working on weekends or public holidays

Knowledge and skills

Certificate / Diploma or above education qualification in Hotel Management, Business Administration, or related field

Fresh graduates with passion are also welcome

Relevant experience in the reservations / front office is preferable

Fluent in English and Mandarin

Proficiency in Microsoft Office software: Word, Excel and Power Point. Knowledge of Opera Cloud is an advantage

Full-time