Hong Kong Job Openings
美心食品廠
Senior Business Analyst - Shared Service Application
FULL TIME
August 30, 2024
Posting Date: 2024-08-30
Founded in 1956, Maxim’s Group is one of Asia’s leading food and beverage companies, operating Chinese, Western, Japanese and Southeast Asian restaurants, quick service outlets, bakery shops and cafes, and an institutional catering service. Maxim's Group also produces a range of festive products, including the award-winning Hong Kong MX Mooncakes, and is a licensee of Starbucks Coffee, Genki Sushi, IPPUDO, The Cheesecake Factory and Shake Shack in various territories. Altogether, the Group has over 1,800 outlets.
Proud of our heritage and humbled by our success, we are committed to a sustainable and innovative future. To learn more about Maxim’s, visit
www.maxims.com.hk
- Manage projects related to shared service applications (OA system, DMS, repair system, item master, etc)
- Collaborate with cross-functional teams, including developers/vendors and related stakeholders to deliver project in web, mobile applications or intranet system
- Participate in requirement collection, project planning, monitor and report on project progress, ensuring that key milestones are met and deliverables are of the highest quality
- Identify the business requirements using requirements workshops, document analysis, surveys, business process descriptions, use cases, scenarios, and task and workflow analysis
- Work closely with the development team, design and lead the process of system architecture to create and define specifications for customizations
- Design user interfaces, operation workflows and views to provide an intuitive and efficient user experience
- Provide system support on user inquiries and production problems
- Develop and execute quality test plans for the system rollout, managing SIT/UAT and training
- Maintaining and updating technical documents, operational procedure and troubleshooting guidelines
- Degree holder in Information Technology, Computer Science, Business or related disciplines
- A minimum of 3 years IT relevant work experience in a role of business analyst
- Experience in participating in E-form, Share Point form or intranet system project with apply Agile methodologies
- Experience in managing digital transformation projects, system revamps, and system upgrades
- Proven experience in application of MS Power Platform tools, including Power Apps, Power Automate and Microsoft Dataverse is an advantage
- Experience with basic SQL knowledge is an advantage
- Excellent inter-personal skills and communication skills, proactive and expressive
- Experience in F&B industry will be a plus
- Strong command in spoken and written English and Chinese is a must
- Candidates with less experience will be considered as Business Analyst
All applications and data collected will be treated in strict confidence and used exclusively for recruitment purposes. Only short listed candidates will be invited for interview. The company will retain the applications for a maximum period of 24 months and may refer suitable candidates to other vacancies within the Group.
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