The Hong Kong Examinations and Assessment Authority (HKEAA) is an independent and

not-for-profit statutory body which administers public examinations in Hong Kong. Our scope of

responsibility extends to administering over 200 international and professional examinations. We

are looking for talented people to join hands with the HKEAA family in contributing to the

provision of valid, reliable and equitable examinations and a range of assessment services to meet

the educational and societal needs of the community. Applications are now invited for the

following post:
Duties: The appointee will supervise a team to deliver a range of international and professional

examinations covering pre-during-post operations; assist in maintaining relationships with

examination boards; assist in planning resources for the team, resolve any assessment /examinations irregularities and complaints; assist in identifying improvement areas, and propose and execute changes to operation or procedures; communicate and coordinate with internal and external parties on the assessment/ examination operations with the objective of effectively administer various examinations/ assessments and contribute to ongoing operation and services improvement, and meeting the financial objectives of the Division and HKEAA.

Requirements:
(a) A Bachelor’s degree in any discipline;

(b) At least 6 years of experience in an administrative or operationally focused position or in

the field of education or public sectors with 4 years in a supervisory position;

(c) Knowledge of administration in a highly complex environment or examination operations

desirable;

(d) Interpersonal, organisational, problem solving and supervisory skills;

(e) Sound knowledge in IT system and applications;

(f) Experienced in customer service, complaint handling would be an added advantage;

(g) High proficiency in both written and spoken English and Chinese including Putonghua;

(h) Resilient, good organizational and management skills;

(i) Highly meticulous and ability to work under pressure and irregular hours; and

(j) The appointee(s) maybe required to travel to Mainland and/or overseas

Employment Terms: The remuneration package will be commensurate with qualifications and

experience. Appointment will be on a fixed-term contract with contract-end-gratuity, MPF

benefits, medical and dental care. Future employment may be offered on renewable contracts

subject to performance and staffing needs.

Date for Application Review: 13 September 2024

Applications would be considered until the post is filled.

A detailed resume including your qualifications and experience, current/expected salary and

earliest availability should be sent to the Manager - Human Resources, by quoting the position

applied and reference number via email at [email redacted, apply via Company website]. Due to the secrecy

nature of HKEAA's job duties, applicants invited for interview may be required to make a

declaration of any conflict of interests. Applicants not notified within 8 weeks from the

application review date should consider their applications unsuccessful.

The HKEAA is an equal opportunities employer and welcomes applications from all qualified

candidates. Information provided relating to employment will be kept confidential and used only

for processing applications. For details, please refer to the Policy Statement on Equal

Opportunities and the Personal Information Collection Statement on the HKEAA website

(http://www.hkeaa.edu.hk).

Full-time,Contract