Company Description
The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by Pw C Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

Job Description

• Provide high-level (2nd and 3rd level) support and maintenance for the EBON mainframe-based application, ensuring maximum uptime and performance.
• Conduct troubleshooting and root cause analysis, implementing solutions to ensure system reliability and availability.
• Manage incidents, change requests, and maintain system performance and stability in collaboration with the maintenance team.
• Perform regular checks and preventive maintenance tasks.
• Collaborate closely with the development team to implement long-term solutions and improvements.

Qualifications

• Senior experience in mainframe environments, particularly in application maintenance and operational support.
• Expertise in the EBON (Beschaffung Online) system or similar procurement and logistics applications.
• Excellent analytical and problem-solving skills.
• Proficiency in the German language for daily communication and documentation.

Preferred Skills:

• Strong track record in 2nd and 3rd level operational support roles.
• Effective teamwork and collaboration skills with cross-functional teams.

Additional Information

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  Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.