Senior Front Office Coordinator

Workplace: Hybrid Position

Job Location: Budapest, Pest, Hungary

Contract Type: Full-Time

Employment Type: Regular

What is the job about?
As a Senior Front Office Coordinator, you will play a crucial role in the internal business support plus the implementation and ongoing success of the Ariba Source to Pay solution within our Group Purchasing Excellence team. This position focuses on supporting procurement activities by assisting internal clients, facilitating supplier enablement, inviting vendors to onboard onto the system, and supporting change management initiatives associated with the implementation. The role requires a blend of basic procurement knowledge, exceptional communication skills, and a foundational understanding of Business Support / Procurement Support Services.

Your main responsibilities:

• Business Support: Assist internal clients and internal teams by managing inquiries related to procurement processes. Escalate complex cases and ensure smooth procurement operations and timely resolution of requests via ticketing, mail and phone.
• Stakeholder Engagement: Serve as a primary contact for internal stakeholders, providing consistent support and training on the new system. Maintain strong relationships to foster stakeholder engagement and satisfaction.
• Training and Education: Create and conduct educational sessions and materials for users across the organization to deepen their understanding of the Ariba platform and its functionalities.
• Change Management Support: Assist in managing the change process as the organization transitions to the Ariba Source to Pay tool, ensuring smooth adaptation and minimal disruption.
• Supplier Enablement: Actively support the supplier onboarding process by inviting and guiding vendors to join and integrate with the Ariba system, ensuring a smooth transition.

• Process Optimization: Monitor system usage and identify opportunities for improving efficiency and effectiveness within the Ariba platform.
• Communication: Keep all relevant parties informed of project status, challenges, and milestones through clear and effective communication.
• Documentation and Compliance: Ensure all project documentation is maintained accurately according to company standards, and assist in developing policies and procedures that align with procurement best practices.

Your background
We imagine that you have:

• 3+ years experience in a procurement or administrative role, preferably with some exposure to project support or a related capacity or 3+ years experience in Business Support preferably in a Shared Service environment.
• Bachelor’s degree in Business Administration, Finance, or related field is an advantage.
• Excellent written and verbal communication skills in English.
• Basic project management and organizational skills.
• Good understanding of internal support activities
• Understanding of procurement processes, ideally with some familiarity with Ariba or similar procurement solutions.
• Ability to engage and educate new users on technology processes.
• Strong customer service orientation with a keen interest in procurement technologies

What’s in it for you?
What are your goals? Here at Grundfos it’s our mission to help you develop and fulfil your ambitions, both career and personal. We are guided by our six core values, and you’ll find that your fresh ideas will be welcomed and make a difference in everything from local to large-scale global projects. You’ll encounter colleagues from all over the world both as part of your daily work, supporting and all the while broadening each other’s cultural horizons.

In addition, your day-to-day benefits include:

• Flexible working hours; home office possibility and equipment; up to 3 days’ paid leave for volunteering
• Annual bonuses, parental support, internal well-being consultants and programmes, engaging team buildings
• Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly
• Long-term career development with regular dialogue, as well as continuous learning and development opportunities.

Do you want to learn more?
If this job sounds appealing, please send your resume by clicking “Apply”.

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We look forward to hearing from you.