Brief Description

Arihant Capital Markets Limited is one of the leading financial services companies of India. We provide a gamut of products and services including equities, commodities, currency, financial planning, depository services, priority client group services (PCG), merchant banking and investment banking services to a substantial and diversified clientele that includes individuals, corporations and financial institutions.

Job Responsibilities

• Leadership & Development: Lead, coach, and develop your team, investing in their skills and knowledge to inspire peak performance through regular interactions.
• Goal Achievement: Ensure your team exceeds their targets by setting clear objectives, monitoring performance data, and incorporating client feedback.
• Franchisee Development: Drive the growth and development of franchisees within your region.
• Sales Team Management: Oversee the sales team, ensuring they perform efficiently and effectively in their roles.
• Client Service: Service existing HNI and retail clients, as well as sub-brokers, by addressing their needs and inquiries. Provide direction to new clients and sub-brokers.
• Lead Generation: Generate new leads through existing clients and build a robust client base.
• Risk Management: Manage risk, handle queries, limits, and risk management for online clients.
• Brand Promotion: Promote the Arihant brand in your region, creating and executing local marketing plans to achieve sales targets and expand the customer base.
• Back Office Operations: Oversee all back office operations, including pay-in/pay-out of client securities and cash, account opening, branch accounting, and petty cash management.
• NRI Client Base Expansion: Strengthen and expand the NRI client base in the region, managing the opening and servicing of NRI accounts while ensuring compliance with KYC processes. Provide training to your team on NRI client services.
• Product Cross-Selling: Cross-sell all of Arihant's products to clients, including equity, depository services, mutual funds, IPOs, bonds, currency, commodities, and financial planning.
• Training & Development: Ensure staff receives proper product training regularly to stay updated and proficient.
• Recruitment & Succession Planning: Take accountability for recruitment and succession planning to ensure continuous support for your clients.

Qualifications and Skills

• Education: Graduate/MBA with 5-6+ years of experience in the Stock broking Industry.
• Team Leadership: Proven experience in leading a team in a customer-facing role, with a strong focus on achieving results.
• Client-Centric Approach: Demonstrated commitment to treating clients ethically, empathetically, and proactively.
• Client Base & Revenue Generation: Must have an existing client base and strong skills in revenue generation.
• Communication Skills: Excellent communication skills, fluent in English and Hindi. Proficiency in the local language is an advantage.
• Interpersonal Skills: Strong interpersonal and problem-solving skills, with the ability to build and maintain trusted partnerships with employees and peers.
• Customer Service Excellence: Outstanding customer service skills and the ability to solve problems effectively.