India Job Openings
![Wipro Limited Continuous improvement](/storage/logo/Wipro_Limited.jpeg)
Wipro Limited
Continuous improvement
Hyderābād
September 6, 2024
- Hyderabad, India
- DOP
- 3095417
Job Description
Must have
Good to have
Role Purpose
Customer requirements gathering and engagement
Engage with delivery team to ensure right solution is proposed to the customer
- Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer
- Use data modelling practices to analyze the findings and design, develop improvements and changes
- Ensure 100% utilization by studying systems capabilities and understanding business specifications
Support Project Manager/ Delivery Team in delivering the solution to the customer
- Ensure Customer Satisfaction through quality deliverable on time
Build domain expertise and contribute to knowledge repository
- Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal
Pre-sales team
For solutioning for an RFP/ client requirement
Principal Consultants
Testing team/ QA
Delivery team
For product solutioning and developing systems and processes
For any lead generation
External
Consulting Partners
Coordinating for consulting solutions and continuous support
Customers
To provide them with right solution and ensure customer satisfaction & engagement
Display
Lists the competencies required to perform this role effectively:
-
Functional Competencies/ Skill
- Domain/Industry Knowledge - Awareness and knowledge of broad economic, demographic, technological and global trends in the IT industry - Expert
- Leveraging Technology - Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and facilitate the process of providing solutions for problems and opportunities - Competent
- Process Excellence - Execute projects with end-outcome and process focus, along with understanding of end to end delivery processes and its governance - Competent
- Documentation and research orientation - Ability to articulate the requirements apply & document them and perform market/ secondary research on the new upcoming areas of expertise - Expert
Competency Levels
Foundation
Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
Expert
Applies the competency in all situations and is serves as a guide to others as well.
Master
Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.
-
Behavioral Competencies- Problem solving and decision making
- Execution excellence and passion for results
- Passion for results
- Relationship Building
- Teamwork
- Managing complexity
- Effective communication
Deliver
No.
Performance Parameter
Measure
1.
Customer Engagement and Delivery Management
PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated,
2.
Knowledge Management
No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
New Job Alerts
![Lilly Quality Assurance Batch Disposition Representative](/storage/logo/Lilly.jpeg)
Lilly
Quality Assurance Batch Disposition Representative
Indianapolis
FULL TIME
November 19, 2024
View Job Description![Deloitte Seasonal JSG Tax Delivery Manager](/storage/logo/Deloitte.jpeg)
Deloitte
Seasonal JSG Tax Delivery Manager
Indianapolis
FULL TIME
November 19, 2024
View Job Description![Deloitte Seasonal JSG Delivery Tax Consultant II](/storage/logo/Deloitte.jpeg)
Deloitte
Seasonal JSG Delivery Tax Consultant II
Indianapolis
FULL TIME
November 19, 2024
View Job Description![Lilly Sr. Director - Quality Transformation and Technology](/storage/logo/Lilly.jpeg)
Lilly
Sr. Director - Quality Transformation and Technology
Indianapolis
FULL TIME
November 19, 2024
View Job Description![ADIENTONE INDIA PRIVATE LIMITED Boiler Technician](/storage/logo/ADIENTONE_INDIA_PRIVATE_LIMITED.jpeg)
ADIENTONE INDIA PRIVATE LIMITED
Boiler Technician
Indianapolis
FULL TIME & CONTRACT
November 19, 2024
View Job DescriptionLooking for similar job?
![Lilly Director – Project Management, Operations, Quality and Process Improvement Specialist](/storage/logo/Lilly.jpeg)
Lilly
Director – Project Management, Operations, Quality and Process Improvement Specialist
Indianapolis
FULL TIME
October 9, 2024
View Job DescriptionSee What’s New: Wipro Limited Job Opportunities
![Wipro Limited Global Director - Identity and Access Management Lead](/storage/logo/Wipro_Limited.jpeg)
Wipro Limited
Global Director - Identity and Access Management Lead
Gurgaon
September 15, 2024
View Job Description![Wipro Limited BFM Pricing](/storage/logo/Wipro_Limited.jpeg)
![Wipro Limited Solution Engineer](/storage/logo/Wipro_Limited.jpeg)
![Wipro Limited Account Delivery Executive - Capital Markets & Insurance](/storage/logo/Wipro_Limited.jpeg)
Wipro Limited
Account Delivery Executive - Capital Markets & Insurance
Chennai
September 15, 2024
View Job Description![Wipro Limited Associate Maps](/storage/logo/Wipro_Limited.jpeg)
New Job Alerts
![Lilly Quality Assurance Batch Disposition Representative](/storage/logo/Lilly.jpeg)
Lilly
Quality Assurance Batch Disposition Representative
Indianapolis
FULL TIME
November 19, 2024
View Job Description![Deloitte Seasonal JSG Tax Delivery Manager](/storage/logo/Deloitte.jpeg)
Deloitte
Seasonal JSG Tax Delivery Manager
Indianapolis
FULL TIME
November 19, 2024
View Job Description![Deloitte Seasonal JSG Delivery Tax Consultant II](/storage/logo/Deloitte.jpeg)
Deloitte
Seasonal JSG Delivery Tax Consultant II
Indianapolis
FULL TIME
November 19, 2024
View Job Description![Lilly Sr. Director - Quality Transformation and Technology](/storage/logo/Lilly.jpeg)
Lilly
Sr. Director - Quality Transformation and Technology
Indianapolis
FULL TIME
November 19, 2024
View Job Description![ADIENTONE INDIA PRIVATE LIMITED Boiler Technician](/storage/logo/ADIENTONE_INDIA_PRIVATE_LIMITED.jpeg)
ADIENTONE INDIA PRIVATE LIMITED
Boiler Technician
Indianapolis
FULL TIME & CONTRACT
November 19, 2024
View Job Description