Do you have grocery Store, CSM experience? Are you customer focused?
Information about Harvest Market can be found at www.Go Harvest Market.com
CSM/HR

• Delivers superior guest service and ensure absolute customer satisfaction
• Lead and motivate front end staff to ensure they are giving the best customer service possible
• Maintains cleanliness on the front end including check lanes, service desk, carts and cart vestibule area
• Understands all aspects of the cashier position including produce identification
• Responsible for company assets including safe funds, bank deposits, and cash accountability
• Monitors front end transactions to ensure proper handling of product
• Is accountable for services handled at the service desk
• Answers incoming calls using proper phone etiquette
• Works closely with all departments, communicates customer feedback
• Develops and implements weekly schedule for the front end using weekly store projections
• Monitors front end coverage and makes adjustments for customer volume
• Enforces company audit policy
• Interviews and hires
• Completes onboarding
• Trains and coaches frontend team as needed
• Recommends Associates for advancement or special recognition
• Controls and monitors cashier and bookkeeping over/shorts
• Review labor and bookkeeping reports and take appropriate action
• Review refund logs for proper authorization and balancing
• Ensures compliance with Government Regulations regarding link card, WIC, weights and measures, Health Department regulations and purchase of tobacco, liquor and lottery products
• Control store expenses through proper ordering of front end supplies, merchandising, care and maintenance of front end equipment.
• Ensures compliance to Western Union Anti-Money Laundering act by monitoring and reporting suspicious activity
• Follows all store and department policies and procedures
• Follows safety policies and procedures; is a safety role model
• Other duties as assigned by supervisor

Compensation - BOE. FT, Salaried position with benefits that include annual wage reviews, medical, dental, prescription and life insurance, paid holidays, vacations. We are an Associate owned company with a retirement plan that includes an Employee Stock Ownership Plan, Profit Sharing and 401K
Job Type: Full-time
Pay: $42,000.00 - $49,000.00 per year
Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Experience:

• Grocery store: 5 years (Required)
• Customer relationship management: 5 years (Required)
• Human resources: 3 years (Required)
• Management: 4 years (Required)
• Cash management: 5 years (Required)
• Bookkeeping: 2 years (Required)

Work Location: In person