SPEEDLABS

Customer Success Manager

FULL TIME

September 7, 2024

Location: Delhi
Salary Range: Up to ₹40,000 per month
Job Summary: You will be responsible for coordinating with schools on a daily basis to ensure the highest standards of academic delivery and support. This role requires excellent communication, organizational, and problem-solving skills to effectively manage relationships with school staff and ensure the smooth implementation of academic programs.
Key Responsibilities:
  • Act as the primary point of contact between Spe Ed Labs and partner schools.
  • Coordinate and manage the implementation of academic programs and initiatives in schools.
  • Monitor and evaluate the performance of academic programs to ensure they meet the desired standards.
  • Provide regular reports on the progress and effectiveness of academic initiatives.
  • Address and resolve any issues or concerns raised by school staff promptly.
  • Organize and conduct training sessions and workshops for teachers and school administrators.
  • Collaborate with internal teams to develop and refine academic content and resources.
  • Ensure compliance with educational policies and regulations.
Qualifications:
  • Bachelor’s degree in Education, Management, or a related field.
  • Minimum of 2 years of experience in an academic or educational management role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time-management abilities.
  • Ability to work independently and as part of a team.
  • Proficiency in MS Office and other relevant software.
Preferred Qualifications:
  • Master’s degree in Education or a related field.
  • Experience working in a school or educational institution.
  • Knowledge of current educational trends and practices.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
  • Commuter assistance
  • Paid sick time
  • Paid time off
Schedule:
  • Day shift
Supplemental Pay:
  • Commission pay
  • Performance bonus
  • Yearly bonus
Application Question(s):
  • What is your monthly in hand salary?
  • Do you have any experience with Education Industry?
  • This job role includes travelling in north india. Are you comfortable in travelling?
Location:
  • Delhi, Delhi (Required)
Work Location: In person
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