• Assess the need and eligibility of referred elderly and people with disabilities for governmental and nongovernmental services which include home and community-based services and nursing home placement and provides linkage to community services as appropriate.
• Use independent discretion and judgment in developing intervention strategies and comprehensive plan of care with clearly stated goals and objectives in conjunction with client, family, or others.
• Review and documents service plan quarterly.
• Perform follow-up to determine quantity and quality of service provided and status of client's case.
• Act as an advocate to preserve client rights and maintain client confidentiality.
• Maintain up-to-date knowledge of services, programs and intervention strategies affecting the elderly and people with disabilities.
• Meet and maintain annual certification requirements of the FSSA Division on Aging.
• Document all client interactions and service linkage activities within prescribed time frames.
• Access and record client and community resource information.
• Analyze and review the eligibility of clients for referral to community resources and other organizations.
• Compile, record, and prepare reports within prescribed time frames.
• Analyze and review the eligibility of clients for assistance.
• Represent CICOA at public functions as requested.
• Travel locally as needed to complete client assessment.
• Perform other duties as assigned.