India Job Openings

Vodafone Idea

GM - BI & Analytics

Mumbai

September 15, 2024

Job Req ID: 44707

Location:Mumbai, IN

Function: VIBS

About:Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

Lead – BI & Analytics

Job Level/ Designation

Function / Department

Sales Ops & Transformation/ Business Excellence/ Enterprise

Reports to

Head - Sales Ops & Transformation

Location

Mumbai

Job Purpose

Lead the BI & Analytics team/ data factory to build VIBS business dashboards, trends and management reports to facilitate monitoring of business performance
Drive weekly business governance with the segment/ sub-segment/ cluster teams ; facilitate resolution of common concerns and close loop with the business teams to address operational issues
Drive sales incentive computation and administration nationally till payroll intimation
Facilitate helpdesk for sales team/ channel support on sales ops/ automation related issues
Business Forecasting on a regular cadence including reasons for deviation
Budgeting for all business KPI’s - Segment/sub-segment/ cluster/circle-wise in conjunction with the segment/cluster teams

Key Result Areas/Accountabilities

Strategic

Analyze and identify key business trends and gaps in forecasting and share insights with the management along with reasons.
Identify best practises & areas of concerns and ensure sharing of the same/ resolution by relevant functions during the business governance sessions

Operational

Business Performance metrics – dash boarding & analytics through study of multiple system reports/ data sources and validated feedback from operations team during business governance sessions
Identify key factors and data points influencing Enterprise Business to aid management decision making.
Generate insights into channel and field team productivity and identify best practices/areas of improvement.
Do Impact Analysis of any changes in the business methodology ; collaborate with Business Reporting and IT teams to generate business insights at a granular level and share the same with clusters/segments
Collaborate with segments/clusters/product/ CS/Finance teams to ensure their participation in business governance sessions in order to identify and resolve business blockers for smooth operations.
Business SPOC for Budgeting & forecasting exercise for VIBS

Developmental

Develop team and self through continuous training and certification thereby building capabilities, with specific focus on Business Analytics, Sales operations, Budgeting, forecasting & collaboration methods/ tools

Core Competencies, Knowledge, Experience

Desired Competencies/ Skills

Business/Sales Planning, budgeting and forecasting skills
Business analytics & reasoning skills
Strong systems and process orientation
Positive approach and ownership to resolve critical and important issues in a simple workable manner
Ability to handle delivery within strict timelines desired
Good collaboration & presentation skills desired

Educational Qualifications

Bachelor Degree in any stream; Post graduation in Marketing Management desired

Must have technical / professional qualifications

Exposure in B2B sales/ sales ops/ marketing preferred
Thorough knowledge in pre-sales, sales and CLCM systems and processes would be an added advantage
12+ years experience in sales/ allied function preferably with 5+ years in the telecom/service industry domain
Prior experience in team management is a must

No. of Direct Reports

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

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