IT Officer, Business Solutions I

Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
ITS Vice Presidency Context:
The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w
Unit Context:
WBG Finance (ITSFI) is responsible for providing high quality, streamlined information and technology solutions for the World Bank’s Financial & HR services, which include Human Resources, Corporate Finance, Risk Management, Controls, Treasury, Loans, Accounting, and Concessional finance (handling donor contributions from inception to the point of final disbursement, including IDA, Financial Intermediary Funds and Trust Funds). ITSFI is additionally responsible for building its IT services using a shared platform that provides scale, leverage, reliability, and control while at the same time improving responsiveness to emerging business needs. The ITSFI team is accountable for the implementation of the ITS Strategy supporting WBG core finance business processes.
As a unit within the Finance ITS, ITSFE provides IT applications to support VPUs engaged in Donor Funds management, oversight in project execution and transfer of funds activities throughout the WBG. This is a new position in ITSFE Chennai, India to deliver IT solutions supporting internal and external client business functions for IBRD.
ITSFE is seeking an IT Officer, Business Solutions (Solutions Architect) with expertise in modernizing application portfolio to adopt cloud-native solution architectures, including Java Script, Angular, HTML5, CSS3, Node.js, Gulp.js and Azure platforms including Dynamics 365, C#, SQL server, Azure based Paa S & Saa S services (ASE, Azure AD, Azure Functions, Azure Analysis Services etc.) REST APIs, Service Bus, Share Point, Power Platform and BPM solutions.
Duties and Accountabilities

• Responsible for interfacing with product owners, business analysts, solutions engineers, and clients to recognize business needs and translate them into a technical solution.

• Responsible for identifying what framework / platform, or technologies to be used for any business need.

• Responsible for identifying key patterns and common services and expand them to core platforms for reuse in similar solutions.

• Responsible for Design, development, enhancement, debugging, support, and maintenance of the applications.

• Responsible for systems architecture design and providing high / low level documentations.

• Interface with multiple functional and technical teams to better understand the requirements and priorities.

• Responsible for hands-on application development and providing guidance, work program oversight to a team of developers located on-premises and off-shore to ensure effective and efficient delivery of solutions.

• Prepare designs documents, technical and end-user documentation and contribute to product roadmap.

• Participate in work groups/ SCRUM meetings to come up with the design and release plans for projects.

• Analyze issues and determine alternative or creative solutions to add value to the business and ensure client satisfaction.

Selection Criteria

• Master's degree with 5 years relevant experience specified in technical and functional competency or bachelor’s degree with a minimum of 7 years of most relevant experience specified in technical and functional competency.

• Strong, hands-on experience developing web applications using modern technologies: Java Script, Angular, HTML5, CSS3, Node.js and Gulp.js

• Strong, hands-on experience developing web applications using Microsoft .NET framework, C#, SQL Server, and related cloud technologies like Azure Functions, Web App, APIs, Storage Account, Monitoring, Azure Data Factory

• Experience in Share Point OOTB features and Customizations using Share Point Framework

• Experience in Microsoft Power Platform products like Power Apps, Power Automate, Power Pages

• Advanced knowledge of HTML, DHTML, XHTML, CSS, Java Script.

• Advanced knowledge of CSS pre-processors such as LESS and SASS, frameworks like Bootstrap

• Knowledge in REST APIs and extensive experience in developing Dynamics 365 plugins and debug existing applications for performance optimization.

• Experience in developing micro services (using lightweight APIs) that can be utilized to allow bidirectional integration using RESTful interface.

• Experience with Application Performance and EUM tools like Azure App Insights and Adobe Analytics.

• Knowledge of Scaled Agile Framework (SAFe) methodology

• Ability to learn modern technologies quickly, self-starters and motivated, and able to work with others, and communicate effectively.

• Strong verbal, written communication and presentation skills and proven ability to guide and coordinate project development teams.

• Takes personal responsibility for producing high quality work, identifying and informing of risks, and delivering results for clients.

• Able to use strong interpersonal and teamwork skills to cultivate effective, productive client relationships and partnerships across organizational boundaries.

• Able to take personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.

Good to Have ++

• Knowledge of Banks Financial Intermediary Funds (FIFs) business processes a plus

• Exposure to integration with Enterprise Software ERP e.g., (SAP / People Soft/Internal Web API) is a plus.

Core Competencies:

• Deliver Results for Clients: Contributes to delivery of results for client on complex issues. Sets challenging goals that align with the WBG mission and is always looking to improve. Understands clients’ most pressing challenges and contributes to solutions. Takes personal responsibility for producing high quality work, identifying, and informing of risks, and delivering results for clients.

• Collaborate Within Teams and Across Boundaries: Keeps others fully informed to ensure integration and work consistency and displays a sense of mutuality and respect. Approaches conflicts as common problems to be solved. Seeks and listens to input from others to inform own decision making and openly shares information. Frames thinking/actions with a WBG corporate perspective in mind.

• Lead and Innovate: Brings new and different insights. Applies critical thinking to current approaches, identifies areas for improvement, and tries new solutions that drive results. Considers own behavior in context of WBG’s values and mission and recognizes impact one has on others. Operates in ambiguity and changing needs and supports others to do the same.

• Create, Apply and Share Knowledge: Actively contributes to and readily applies WBG’s body of knowledge for internal and/or external client solutions. Contributes to the department’s and WBG’s body of knowledge by applying lessons learned and expertise. Actively invests in own knowledge and seeks feedback. Builds personal and professional networks within and beyond the work group.

• Make Smart Decisions: Leverages available data and makes timely decisions. Seeks and analyzes facts, data, and lessons of past experience to support sound, logical decisions regarding own and others’ work. Applies cost/benefit analysis to meet work program objectives. Contributes to decision making by providing relevant risk-analysis. Shows initiative when necessary and makes decisions in a timely manner within own area of responsibility.

IT Business Competencies:

• Client Understanding and Advising: Advises the client and helps them think proactively about how to best meet their current and future needs, taking into consideration the real underlying issues that the client may not be aware of.

• Learning Orientation: Stays abreast of new trends and developments in the industry and broader trends affecting WBG.

• Broad Business Thinking: Maintains a deep understanding of key business issues.

• Business Process Knowledge: Describes and documents critical cross-functional business process flows.

• Business Requirements Analysis: Reviews customer business requirements, recommending technological solutions that can be integrated and deployed in the environment.

• Project Management: Able to define staff and manage multiple projects as part of a program.

• Systems Thinking: Plans improvements that consider the critical, underlying and less apparent relationships between business, technology, and systems platforms.

World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC, including our values and inspiring stories.