Greetings from Fitness ONE
We have an opening for Customer Care Executive in our Corporate Office.
Qualification: Any Degree
Experience: 1 to 2 years of Experience in Customer Care Executive.
Salary: 13k to 16k
Location: Chennai Nungambakkam
Shift Timings: 9.30 am to 6.00 pm.
JOB DESCRIPTION:
· conducting customer satisfaction surveys to understand what areas of the company's services need improvements
· catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
· curating streamlined email and social media communication mediums for offers, updates and much more
· dealing with customer issues and churning out an easy-to-follow solution
· managing payment and delivery of customer orders
· helping customers choose the right product for their requirements and budget
· handling customer concerns and complaints in a timely manner
· informing customers of upcoming promotions or deals
· establishing a positive rapport with all clients and customers in person or via phone
· forming reports based on customer satisfaction statistics and helping their team to develop new skills
· fixing appointments based on the availability of customers and clients
· interacting with customers to ensure they have a desirable and shareable experience.
Regards,
Sri sneha V
HR Executive
Fitnessone Group India Limited
Ct.No: 9740544885
Mail ID: srisneha.fitnessone@gmail.com
Job Types: Full-time, Fresher
Pay: ₹13,000.00 - ₹16,000.00 per month
Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person
Speak with the employer
+91 9740544885