Introduction
We are looking for a Business Operations Professional in the IBM India Infrastructure BCO (Business Compliance and Operations) team who will be responsible for managing day to day operations in the Lab, issues management and resolution, employee connect and interlocking with the country support teams. In the BCO team we create compelling experiences for our teams everyday and provide the required Operations support to ensure improved productivity and high employee morale.

Your Role and Responsibilities

• Ownership of all activities pertaining to resource management including resolution of any operational issues
• Expertise in Contractor Hiring Tools, Processes, metrics
• Interlocks with Country Support Teams - Talent acquisition, Procurement, Devices, Security, STPI/SEZ, Vendors, Business Compliance for fulfilling requirements
• Lead Preboarding activities, Staffing Subcontractor resources, On-boarding management and Offboarding management
• Renewals and Changes/alterations & status updates to project teams
• Handle Contractor Management Outlook report & WIP Report, take corrective actions
• Support audits, regular monitoring of data/reports to ensure compliance
• Validation activities : Invoices/Claims/Timesheet, Drive accuracy and consistency of contractor inventory
• Manage communication to stakeholders on process changes, compliance updates et al.

Required Technical and Professional Expertise

• 8+ years of Industry experience in MNC.
• Previous experience as a Resource operations professional or in a similar role preferable
• Good knowledge of Operations Management
• Excellent communication, collaboration and interpersonal skills
• Vendor Management and Budgeting.
• Client Focus, Problem Solving and Crisis Management.

Preferred Technical and Professional Expertise

• As recorded above.

About Business Unit IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.
Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.